New
#1
Windows 7 boot issue
Hello,
I've been using Windows 7 for a while without the slightest error and now a rather serious problem came up that I hope you can help me with.
I'm not particularly good with computers, so detailed instructions or pointing me in the right direction would be really appreciated.
Windows 7 doesn't boot for me. It starts out normally, then when it shows "Starting Windows" it stops for a moment and instead "Windows is loading files" shows up, then it shows the green loading bar and a screen with startup repair appears.
I've tried using startup repair numerous times and it hasn't helped, however it has given problem details as follows:
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201027
Problem Signature 05: AutoFailover
Problem Signature 06: 12
Problem Signature 07: CorruptFile
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Now, I assume this means that some boot file is corrupt, but I really have no idea how to check for it.
As for system recovery options, such as startup repair and system restore, I've tried them all a large number of times, I've also run Windows Memory Diagnostic and tried using the command prompt, but every test says that it either couldn't identify the problem or that there are no errors and system restore hasn't worked so far, even though I've used all of the available restore points.
I've tried to fix it by booting from the Windows 7 disk, but that hasn't helped either. I've also tried to run safe mode, but that only brings up startup repair again.
I really would prefer not to have to do a custom install, so if you can help, I'd be really grateful.