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Admin Password Corrupted - HELP!
This morning I discovered that my admin password is no longer working. I entered it correctly but am unable to run administrative tasks in my regular account. I've had no problems until this morning.
I get an error message: Logon failure: unknown user name or bad password.
I am on a home network and not a domain.
In my regular user account, I can see the following user accounts:
- Me1 (Admin account) with no directories or files in it
- Me2 (regular account that I'm using)
- Public (with directories and files)
- TEMP (with no directories or files)
I'm not sure when or how the TEMP user profile was created. But it is still there when I log off and back on to my regular account.
I am unable to create a new admin account from my regular account and cannot access my admin account.
I want to:
- Fix my corrupted admin password or create a new one.
- Delete the TEMP profile.
At the moment, I am unable to update my anti-virus protection software until I resolve this. I was hoping to avoid anything too complicated but I guess there is no way around that.
I stay offline most of the time anyway but will stay offline completely until I get this resolved.
Please help.
Last edited by Sunrise12; 06 Dec 2012 at 13:20.