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#21
The pc is installing the Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free program.-FIRST STEP. Will update you soon. Thanks
The pc is installing the Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free program.-FIRST STEP. Will update you soon. Thanks
Attached is the screenshot of a good clean pc. When i went to process # 5-10 of step 1, when i get to process # 9 where it ask to turn on or off firewall- it will lead me to the screenshot in thread #11 above where it mentions to update firewall, with only the button to click is "Use Recommended Settings", so when i click that- that error comes up as in screenshot in thread 11. So i am moving on to STEP 2 now.
Well, I am guessing this is bad news. No Windows Firewall listed as per mentioning in Step 2. I am guessing to proceed to Step 3?
Well step 3 made the internet which we got working to go back out. DANG IT, & to top it off, it still did not work. Gotta back track on ALL the work we did over the last 4 days. LOL
Update.... I got the internet to work..But Firewall is still down.. Whatever it did was shut down everything in connection to internet & erased all ip info. Glad I screen saved the info I put in to fix it. LOL. I am trying to get it to do updates again on the Security & Microsoft Service Packs. But I may have to take a break from this pc for a while if they do not update correctly. It has failed on download the last 4 times I tried, so we will see how it plays out. It is still trying to download now. Still at 0% download complete after 5 mins. Will update soon.
I believe you have been working on your wider problem for 3 days thus far.
A reminder...
A Clean Install may indeed be the quickest, best & most efficient way to return your computer to working order.
Two links for you to peruse should you wish.
Clean Install Windows 7
Repair Install
So when I do a clean install - ALL SAVED INFO will be lost right?????
Last edited by bizzeb; 05 Jan 2012 at 17:48.
A clean install is just that.
Nothing is preserved.
Of course as an alternative you could always use one of your Back Ups that you had created PRIOR to your problem presenting.
Backup Complete Computer - Create an Image Backup
Backup User and System Files
System Restore Point - Create