Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: KMS verification on MAK software

03 Jun 2014   #1
dlc41

Windows 7 Pro 64bit
 
 
KMS verification on MAK software

Not sure this is the right forum. Running VL MAK software however Event View shows Windows running Office Software License Check every time Word 2010 is opened.

Code:
 
Log Name: Application
Source: Office Software Protection Platform Service
Date: 6/3/2014 10:50:26 AM
Event ID: 1003
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DAD-LAPTOP
Description:
The Software Protection service has completed licensing status check.
Application Id=59a52881-a989-479d-af46-f275c6370663
Licensing Status=
1: 191301d3-a579-428c-b0c7-d7988500f9e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 6f327760-8c5c-417c-9b61-836a98287e0c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Office Software Protection Platform Service" />
<EventID Qualifiers="16384">1003</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-03T16:50:26.000000000Z" />
<EventRecordID>195354</EventRecordID>
<Channel>Application</Channel>
<Computer>DAD-LAPTOP</Computer>
<Security />
</System>
<EventData>
<Data>59a52881-a989-479d-af46-f275c6370663</Data>
<Data>
1: 191301d3-a579-428c-b0c7-d7988500f9e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 6f327760-8c5c-417c-9b61-836a98287e0c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
</Data>
</EventData>
</Event>



My System SpecsSystem Spec
.
03 Jun 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From the looks of that, you may have some serious problems...


Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Also

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
My System SpecsSystem Spec
03 Jun 2014   #3
dlc41

Windows 7 Pro 64bit
 
 

The issue isn't with Windows Activation nor Office. When ever Word is opened it tries to verify with a KMS server. The license is for MAK. OS is Win 7 Ultimate 64Bit (UPGRADED From Home Premium), Office is 2010 Professional Plus with an MAK License. Everything says it is activated with no problems.

Here is the Windows
Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-93RFR-DHG7Y-D2D9W
Windows Product Key Hash: BOLFWQT+qj8IHNY+C8xW1sEVIlI=
Windows Product ID: 00426-104-0367311-85579
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C3C120EA-816B-4EC0-96CB-CAC14B63E6E8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C3C120EA-816B-4EC0-96CB-CAC14B63E6E8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D2D9W</PKey><PID>00426-104-0367311-85579</PID><PIDType>5</PIDType><SID>S-1-5-21-311956580-968496488-3650162063</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20100831000000.000000+000</Date></BIOS><HWID>B1003907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-104-036731-01-1033-7600.0000-1152010
Installation ID: 003864378511738926275332658933254473496471367355549060
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: D2D9W
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 6/3/2014 3:35:37 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:11:2014 22:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GE0rQLfCJ/2ZwhuznAyopRyPlxcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT INTEL Calpella
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INTEL SataAhci
ASPT INTEL Calpella
SSDT INTEL SataAhci
Don't have a COA since for Office since it is VL.
My System SpecsSystem Spec
.

03 Jun 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - I was hoping to see something of the KMSis the MGADiag report - but being Office 2010, it's completely invisible to it (MGADiag sees only OXP, O2k3 and O2k7).
I was in rather a hurry (posting while the boss's back was turned) so didn't read your post in the depth it deserved - sorry.


As far as I can tell from your Event log entry, the installed license is an MAK one, and properly activated.

SO - the question then becomes why is the Word startup check saying otherwise?

Is it only Word that causes this problem?
Have you tried using Office's Repair option in Programs & Features > Uninstall/Change??
Has it always done this? - if not, when did it change? Have you tried a System Restore?
My System SpecsSystem Spec
03 Jun 2014   #5
dlc41

Windows 7 Pro 64bit
 
 

To be honest don't know how long it's been happening. Tried the repair and even reactivated. I was working on the issue Word Hyperlink kills connection to certian website and going through the event log to see if there were any errors for it when I found this one. Not sure if one is related to the other or not but now trying to solve 2 issues LOL

All the office applications do it, Word, Excel, Power Point and Outlook
My System SpecsSystem Spec
03 Jun 2014   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My System SpecsSystem Spec
04 Jun 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(Thanks, Bear!)

Since KMS activation requires a connection to a private server it's possible that either proxy or firewall settings are the issue.
Maybe the full event logs would give us a clue.

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
04 Jun 2014   #8
dlc41

Windows 7 Pro 64bit
 
 

Here's the event logs
My System SpecsSystem Spec
04 Jun 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't really see anything too badly amiss there at all.

One possibly worrying thing though is the system time - please check that your Region, Locale, and time/date settings are correct. (I may just be reading the logs wrong - so don't worry too much about it!)

I have to admit to avoiding Office activation problems when possible - they are a law unto themselves.

You may find more knowledgeable people in the MS forums at Office - Microsoft Community

I'll see if I can find anything out.
My System SpecsSystem Spec
Reply

 KMS verification on MAK software




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
verification
One of my computers, which is used at the museum where I am a volunteer for the use of all the volunteers came up with verification required to check that the Windows 7 was genuine. Following the instructions seems to satisfy Microsoft that my copy is genuine. The software was bought from a large...
Windows Updates & Activation
I only have one email verification what shall I do ?
When changing emails and passwords there are obviously various issues we come across from time to time. I Currently I am trying to change my secret question in outlook.com but have a least two obstacles to sort out. I first clicked on 'I can't access my account' option that allows me to change...
Browsers & Mail
SFC / Verification of known DLL failed
Hi, One morning my Windows 7 x64 system failed to boot. It halts with a BSOD: Verification of a KnownDLL failed System Repair, System Restore, Last Known Good Config and Safe Mode don't work. I've installed another Windows 7 on a second HDD and would like to fix the first install. Hardware:...
BSOD Help and Support
Is this a faulty RAM module? Need verification.
Hi, after recently building my new PC, many BSOD's started popping up. This happened usually while gaming, but also randomly. Many BSOD's including irql not less or equal, system service exception, page fault in nonpaged area. Games would also sometimes crash. After updating all drivers, it...
BSOD Help and Support
Users for Verification only?
Ok, so I have this question, and it might sound excruciatingly noob-ish to most of you, so please no making fun. I'm running Windows7 Professional at home. I have just one user on it right now, no passwords nothing. I don't like making a lot of users because they mess up the C:\ drive with...
Network & Sharing
Need verification on something here
My boss is currently running Windows XP. He has been absolutely refusing to upgrade to 7, because he is afraid of losing his current files. He has stuff stashed all over his drive and has not had a clean install since 2001. I have finally convinced him to get 7 based on this alone... Buy a new hard...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App