Code 80070002 when attempting to update; tried everything

boxc · 16 Nov 2015

Hello again and thank you for taking your time.

I'm doing the repair install from the same bootable Windows 7 Pro USB that I used to install windows on this computer. When I attempt to do the repair I have performed a clean boot (no startup programs and disabled all non-microsoft services), so no anti-virus of firewalls are running. I have never had any Norton software installed on my computer. I performed scans with Malwarebytes and Hitman Pro and all they found was a PuP which I deleted. I ran CCleaner which found around 800 issues in my registry which I cleaned. I rebooted and tried to run windows repair again (according to the windows repair guide on this forum) and still get
"Setup can't continue. Restart the computer and restart Setup. When prompted, try getting the latest updates" just after it finishes copying the files.

I assume my system is simply Fubar and that I have to format my drive and reinstall everything :)

wben353 · 16 Nov 2015

did you disconnect from the internet & stop services, etc. that sometime causes error your getting.

Don't give up yet, try:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

You can extract win7 to folder on desktop and run setup.exe then go to clean boot environment. From DVD I use ImgBurn. I'm not sure how to copy win7 from usb to desktop folder, I think you can just copy & paste? If you have ISO or DVD you can also extract it to desktop using WinRAR or 7-zip. I find WinRAR a little easier to navigate the first time or two. I'm not sure if the drivers for USB and DVD are loaded in Clean Boot mode. You could try to run setup.exe that way. I'll do a little googling and see what I find.

Apparently you can!

check your PM (private message)

boxc · 17 Nov 2015

Yes I actually tried all of the things you mentioned. There is just something very wrong with my computer it seems :) thank you for trying though

Layback Bear · 17 Nov 2015

Just my opinion.

From post #11

found around 800 issues in my registry which I cleaned

With that information, if it was my computer I would do a clean install using this tutorial by Brink

First back up your data you want to save.

Clean Install Windows 7

wben353 · 17 Nov 2015

After thinking about Layback Bear's post, & everything we've tried to no avail, fresh install is logical progression.

You can use CCleaner to create a text file listof all your installed programs (doesn't copy the programs themselves). You should print the file.

Belarc-advisor will provide a plisting of all installed programs & their respective data, i.e. product key, etc. It takes a few minutes looking over the results to find what you're looking for. You should print the file.

Copy all you personal files, folders, music, pictures, etc. to external storage, USB flash drives & External HDDs are quite inexpensive. With the low price external HDDs available I'd go that rout. You could store several system images & incremental or differential backups & still have space.

I have 2 Segate Plus 3tb external hdds, one for my laptop & one for my desktop. I have system images for my father's computer, my sister's laptop, plus multiple system images, incremental, & differential backups on one with gobs of space left. 2/3's of HDD.

Here's just one of many deals:
WD Elements Portable 1 TB Portable HDD - WDBUZG0010BBK - USB 3.0

$49.00

Google and peruse
I use AOMEI backupper (Free) to do my system image & file/folder backups. I like free. Default is to image only the data on drive with compression. Saves disk space on external HDD

Just for info, I was dabbling in the system folder last night and crashed my desktop. Tried 16 restore points via windows restore. EVERY ONE FAILED WITH VARIOUS UNSPECIFIED ERROR CODES. For years I have not trusted windows restore points or backups for this very reason. Yes, I did a system image before I dabbled. Popped AOMEI Backupper CD in drive. Booted AOMEI from CD. On my laptop boot menu is F9, your's might be same. 20 minutes later, like I never had issue.