After Windows update, cannot login nor restore system

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  1. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #11

    Ok, I am just getting to this. Thank you for your help.
      My Computer


  2. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #12

    I went to the command prompt using the guest login. This is the directory of c: \users
    11/19/2014 11:34 AM <DIR> .
    11/19/2014 11:34 AM <DIR> ..
    10/13/2014 11:52 AM <DIR> Guest
    05/15/2014 12:17 PM <DIR> Kat
    04/10/2014 06:24 PM <DIR> PUBLIC
    11/19/2014 10:04 AM <DIR> TEMP
    11/19/2014 11:35 AM <DIR> TEMP.Kat-PC
    0 file(s) 0 bytes
    7 Dir(s) 134,621,298,688 bytes free
      My Computer


  3. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #13

    When I enter
    Dism /Image:C:\WINDOWS /Get-Packages /Format:Table > C:\patches.txt
    I get the following message: a required privilege is not held by the client.
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #14

    amilatie said:
    When I enter
    Dism /Image:C:\WINDOWS /Get-Packages /Format:Table > C:\patches.txt
    I get the following message: a required privilege is not held by the client.
    Read post #11 ! It clearly says to do it in recovery environment (so F8->repair your computer->command prompt)
      My Computer


  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #15

    To enable built-in admin in this case: User Account Password - Change from WinRE
    But why??
      My Computer


  6. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #16

    First of all, post#11 does not clearly state do the process in recovery environment. The post says "repair your computer -> command prompt. As I stated in my original post for help, I am not a tech expert. Post#11 assumes I know how to start this process and I clearly do not. I need help, not to be chastised.

    Second, when I press F8 and choose Repair System, a message box called System Recovery Options opens and tells me that "To access the command prompt as well, log on using an administrator account." Again, I cannot do this because my admin profile "cannot be loaded".
      My Computer


  7. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #17

    I am assuming that I need the built-in admin because I cannot use (log into) my admin account. Is that a correct assumption? If not, could you suggest the alternative. Thank you.
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #18

    amilatie said:
    Second, when I press F8 and choose Repair System, a message box called System Recovery Options opens and tells me that "To access the command prompt as well, log on using an administrator account." Again, I cannot do this because my admin profile "cannot be loaded".
    Can't you login under your normal accountname in recovery environment?
      My Computer


  9. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #19

    Command Prompt at Startup OPTION ONE should work
      My Computer


  10. Posts : 39
    Windows 7 Enterprise 64bit
    Thread Starter
       #20

    Kaktussoft said:
    amilatie said:
    Second, when I press F8 and choose Repair System, a message box called System Recovery Options opens and tells me that "To access the command prompt as well, log on using an administrator account." Again, I cannot do this because my admin profile "cannot be loaded".
    Can't you login under your normal accountname in recovery environment?
    No, I can't. The system won't accept my pw.
      My Computer


 
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