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Windows 7: samsung r519, no system recovery or f4 working

25 Aug 2017   #1
samsungu

windows 7 home premium
 
 
samsung r519, no system recovery or f4 working

hello, my samung r519 laptop is running slow. I have windows 7 home premium. 64 bit (as on system information it says x64 - based pc ). I am trying to format it and the 2 ways in which I have tried, do not work. I am trying to locate Samsung recovery on start programs but cant find it. Also when I tried f4 as was shown on youtube doesn't work. Tried f8 but don't want to mess bios settings. and if I format c I have no drivers etc.Any ideas.


My System SpecsSystem Spec
.
25 Aug 2017   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi samsungu,

That a really old comp from what i can i find with only 2gb RAM, not enough for W7 >> 64bit
Did it come with W7!!

I could provide either/or W7 SP1 32/64bit link, IF its a genuine product.

Please run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
25 Aug 2017   #3
samsungu

windows 7 home premium
 
 

got It a while ago and he said he formatted and put on windows 7 for me. is there a cd I cud buy that wil do this for me or website. tried downloading it says item not found
My System SpecsSystem Spec
.

25 Aug 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

run the tool,
post the output- DO NOT change any data.

If its OK i will post a link for W7

note how much RAM do you have installed??

Roy
My System SpecsSystem Spec
29 Aug 2017   #5
samsungu

windows 7 home premium
 
 

1 gb ram and celeron dual core cpu t3100 @ 1.90 ghz
My System SpecsSystem Spec
29 Aug 2017   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

With 1GB ram im surprised the 64 bit even runs.

you would be better of with the 32 bit version.



Please run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Note Samsung and ALL other OEM's would not supply W7 with those specs!!

Roy
My System SpecsSystem Spec
29 Aug 2017   #7
samsungu

windows 7 home premium
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8AA78B64-CB2D-4834-952D-56329A214990}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Allowed
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8AA78B64-CB2D-4834-952D-56329A214990}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-227409637-508317097-1126454472</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>R519/R719 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>09CI.M060.20100401.JIP</Version><SMBIOSVersion major="2" minor="5"/><Date>20100401000000.000000+000</Date></BIOS><HWID>0D9D3E07018400E8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800015-02-2057-7601.0000-1612015
Installation ID: 020154459403968060583886877300439935447385019165676341
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2BT4J
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 29/08/2017 17:48:36
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAnJ/AuGi3tGB6fy40mLjuMeIS/ELCPEbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC SECCSD LH43STAR
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
My System SpecsSystem Spec
29 Aug 2017   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Samsung,

That report is showing some really strange data and errors
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154

The above is usually fixed by running KB971033

the next line is more unusuall
Allow scripting of Internet Explorer Webbrowser control: Allowed
It is normally set to Dissabled
in this mode it leaves you wide open to malware.


All the above being said they are system miss-configurations, which would be eliminated by a clean install

Dont get me wrong i'm trying to get you a good working system,
its possible that the previous owner swapped out some Ram 2>1, you could just buy more ram (ddr2?)
apply the KB i mentioned and you should be up and running FASTER.

I will provide you with a download link so that you can create an Iso install disc
either 32/64 bit i recommend 32
So i need to know
32 or 64 bit
language required

or are you going to buy more RAM

tutorial
Clean Reinstall - Factory OEM Windows 7 - Windows 7 Help Forums


Roy
My System SpecsSystem Spec
29 Aug 2017   #9
samsungu

windows 7 home premium
 
 

dont think i wil buy more ram cos i wont know how to put it in laptop. it says 64 bit on lapop so do a 64 bit then. wat u think. i rarely go on laptop jus go browsing. dnt do Internet banking etc.
My System SpecsSystem Spec
29 Aug 2017   #10
samsungu

windows 7 home premium
 
 

how do i find out if i got 2 partitions
My System SpecsSystem Spec
Reply

 samsung r519, no system recovery or f4 working




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