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Windows 7: MS IE Hi Jacked?

21 Sep 2013   #1

win 7 X64 Ultimate SP1
MS IE Hi Jacked?

All of a sudden when I use search the results page that comes up is Time Warner. I have my browser set to Bing. I have searched all places that I could think of and can't find where I am being Hi Jacked. Can somebody tip me off. BTW I have loaded ver 11 but it was doing it prior to that.

My System SpecsSystem Spec
21 Sep 2013   #2

W7 Pro SP1 64bit

Does this reset fix things:
MS IE Hi Jacked?-reset.png

My System SpecsSystem Spec
21 Sep 2013   #3

win 7 X64 Ultimate SP1

I hadn't tried reset. But It didn't work.
I have scanned with:
Norton IE Security
Microsoft Security Essentials

In IE addons the search provider is set to Bing and it is the only one available. I have searched my disk for "Yahoo" and deleted all references. Yahoo and Time Warner are collaborating on search. I called Time Warner. I had language difficulties with them and the tech seemed not to have a clue. I asked for someone to contact me. No return so far. I pay them for Internet access not to set my homepage and search provider. Can you tell I am becoming agitated?
My System SpecsSystem Spec

21 Sep 2013   #4

Win-7-Pro64bit 7-H-Prem-64bit

Open ie and Use Ctrl+E and see what shows up,
My System SpecsSystem Spec
21 Sep 2013   #5

win 7 X64 Ultimate SP1
Ctrl + e

That key stroke expands a dropdown from the address bar. The only thing showing was a history list and a Bing icon representing my provider.
My System SpecsSystem Spec
21 Sep 2013   #6
Layback Bear

Windows 7 Pro. 64/SP-1

Using AdwCleaner could be very helpful.

Downloading AdwCleaner
My System SpecsSystem Spec
21 Sep 2013   #7

Win-7-Pro64bit 7-H-Prem-64bit

When you reset did you remember to Delete personal settings ?
Also when you first opened ie,
Did open
After reset and first opening ie you should get a popup box saying Add-ons are ready to be Enabled/ Click Don't enable.
Flash player should be the only suborn add-on which will not be disabled,
I would add this to the tutorials process

Also you say that Bing is the only "Available" search provider/ does this mean others are listed ?
Did you also remember to click on Show All add-ons on the bottom of the left column ?
My System SpecsSystem Spec
21 Sep 2013   #8
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Sounds like Time Warner is doing a DNS redirection on their end Bob. I found this thread on DSL Reports:

SB6580 high jacked DNS settings by "TWC search" - Time Warner Cable | DSLReports Forums

Not sure where this Opt out info is located, and since your contact with TWC was not very helpful, here's something to try.

Start> In search box type services.msc> Enter> Scroll down to DNS Client> Right click DNS Client> Properties> Set the service to Manual

See if Bing search returns. You'd ultimately have to have TWC fix this if I'm correct. Why the recent change would be a question as well.

Some possible help

How to Stop Your ISP from Hijacking Your DNS Servers

Hijack my DNS and I’ll be annoyed. Blame me for it and I’ll go ballistic.

A Guy
My System SpecsSystem Spec
22 Sep 2013   #9

win 7 X64 Ultimate SP1
Time Warner

A Guy: I tried the manual setting it didn't work. I need to chew time warner out.
My System SpecsSystem Spec
22 Sep 2013   #10
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

If you get no help from them, you can see if switching DNS providers helps

Open DNS

DNS Addressing - How to Change in Windows 7

Google DNS

You can run the DNS Bench from GRC to see which service is fastest for you.

A Guy
My System SpecsSystem Spec

 MS IE Hi Jacked?

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