Solved Need help removing google chrome

I deleted google chrome and then tried to reinstall it with the version that comes with the flash player download but it said google chrome was already installed so I went to add and remove programes and clicked uninstall google chrome and it told me it had already been uninstalled then it removed it from the list then I tried to install it again and it still told me it was installed so I read lots of websites and things about other people with the same sort of problem and did what they got told to do like deleting registry files and stuff like that and tried reinstalling google chrome again still it tells me its already installed I even used that ccleaner programme and I still get told google chrome is installed i tried downloading it from the google website itself and the installer tells me it cant install or something im guessing because it thinks google chrome is still installed and i cant find a single mention of google chrome left on my computer so whats left? what have i missed that's telling things that its still installed when it isnt

Welcome to the Seven Forums.

When you say, "I deleted google chrome..."; does that mean that you manually deleted a folder? If so, what folder was deleted?

Also, can you post a link to the version of Chrome that you originally had installed?

yes I manually deleted it as to what the folder was called I don't remember it was either google or google chrome the folder I think was in programme files (x86) and google chrome I originally had I don't know if I got it from flash player or google because it had been on my computer for ages but here is where I tried getting google chrome again from flash player Adobe - Install Adobe Flash Player and here from google https://www.google.com/intl/en_uk/chrome/browser/ . and before you ask me as to why I deleted it manually I had just woken up and hadn't had anything to eat yet so I didn't think about going to add or remove programes and just assumed deleting it would count as uninstalling it (or at lest the bits that count) because im sure I have installed things that had already been installed on computers before (probably on older versions of windows or something)

Nope - I was not going to ask you why you deleted the folder - stuff happens

You mentioned that several websites talked about editing the registry. Did you try that? To be clear, I'm not suggesting that you try that.

You also mentioned using CCleaner, did you use the registry cleaning part of CCleaner?

yes I deleted all the google and google chrome things I could find in the registry and yes I used the registry part of the ccleaner

Just for fun, see if there are any Chrome related files in thhis area:
C:\Users\username\AppData\Local\Google\Chrome\

the only thing in the google folder is a empty crashreports folder

Download/Save this version to your desktop...
Download Google Chrome 32.0.1700.76 - FileHippo.com
(Use the green link at the top right).

Try installing Chrome using that installer.

If you get an error, leave the error alone (e.g. leave the error window open) and go hunting for a log file. Maybe such a log will be in the user temp folder: C:\Users\username\AppData\Local\Temp Maybe the log file will tell us what the installer saw that made it think Chrome was already installed.

that installer doesn't even do anything when I click it

It is a silent installer - no windows until the Chrome browser window appears (or fails to appear).

I cannot replicate your issue... no matter how badly I mutilate the Chrome installation, a fresh install fixes it.

It might be time to for you to test installing Chrome while using a new test user account/profile.

nope says its already installed even if I make a new account

Thanks for testing with a new account.

When you install using the file from Filehippo, do you see a log file:
"C:\Users\username\AppData\Local\Temp\chrome_installer.log"

dumb question I'm sure but why can't you just restore to a date before you uninstalled chrome and start again ?

the file says [0125/164850:ERROR:setup_main.cc(627)] Already installed version 32.0.1700.76 at system-level conflicts with this one at user-level. and to you xs650 i say not everybody has the space to backup their computers files and even if i did i don't feel like spending hours every day backing up my computers hundreds of gigabytes of things.

@xs650,
Welcome to the Seven Forums. It is nice to see a first post that helps others. System Restore points work well sometimes, but not others. I use (and suggest) them as a last resort.

@Ldeathsoul,
Thanks for the log file info - Google turned up nothing :-(

Assuming that you still have the installer file on your desktop, try this:
open an elevated cmd prompt window
(http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html)
use the following code inside that window
Note:
If your username has a space(s), you will need the quotation marks shown above.
You can use shift-right-click on the exe...
...then select Copy as path to avoid typos. Right click in the cmd window and paste.
There is a space before the TWO hyphens/dashes.

Please post the contents of the log file after that attempt at uninstalling.
Then try to install again using the 32.0.1700.76_chrome_installer.exe file.
And post the contents of the log file again.


There are more things that we can try* if the steps above fail... but you might want to risk a System Restore if you don't want to put any more labor into this.
http://www.sevenforums.com/tutorials/700-system-restore.html
or
http://www.sevenforums.com/tutorial...re-points-manually-extract-files-folders.html


*I can make a list of every place in the registry that I see Chrome and you can check those locations in case your registry search missed something. We can do the same thing with folders/files. I can try and walk you thru using Process Monitor to see what registry key or file the installer is finding that makes it think that Chrome is already installed. But Process Monitor shows about 31,000 registry and file related entries during the Chrome install. I've yet to filter on anything significant. However, your install terminates early, so there might be far fewer entries to read thru.

the file says Google Chrome not found for uninstall.
[0126/195547:ERROR:uninstall.cc(456)] Failed to delete folder: C:\Users\DEATH\AppData\Local\Google\Chrome\Application
and it still wont install

Thanks for testing that.

Do you have this registry key?

HKLM\Software\Wow6432Node\Google\

Username: Revo?

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Free version, take normal precautions for installing freeware (watch for toolbars, etc)

Ldeathsoul: Username is guiding you - this is a suggestion to consider.
Don't take any action on Revo, yet.

There used to be an Uninstall Tool for Chrome .. Dont think it would be to difficult to find might be a tad late for that now though

maxie said:

There used to be an Uninstall Tool for Chrome .. Dont think it would be to difficult to find might be a tad late for that now though

Click to expand...

I searched thinking the same thing. Found lots of stuff re: "remove.reg" but some pages have been removed and following one site's explanation didn't work (there again probably because of the page moves). I did not find the simple clean up tool that many apps provide.

You always find stuff that I can't maxie, give it a go and see what you find.

Just another thought, then I'll step back and let Username and Ldeathsoul work this through.

What is the default browser at this point?
Control Panel\All Control Panel Items\Default Programs

Good luck,

Bill
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