Solved Need help removing google chrome

[maxie]

Hey Bill ... I did find some thing its suppose to clear the Registry and Chrome and folders .. It is not some thing which i care to Post on here ... As i have no means of testing it at the moment ... I will send you the Link in a PM though ... Personally i doubt if it would be of any help in this case ...

 

[UsernameIssues]

Username: Revo?

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Free version, take normal precautions for installing freeware (watch for toolbars, etc)

Ldeathsoul: Username is guiding you - this is a suggestion to consider.
Don't take any action on Revo, yet.

I've not used Revo since Process Monitor usually finds what I need. I fired up the free version of Revo while Process Monitor was watching it. Revo looks in the same area of the registry that Programs and Features uses to show apps that can be uninstalled. Once Revo finds an item in that list, it offers to uninstall it and clean up some stuff. The Hunter Mode will try and find/clean stuff by letting you identify an app by its window.

In this case, the OP had removed the registry listing that let Chrome show in Programs and Features (and Revo). The OP had already removed the Chrome folders, so no exe to create a window to allow Revo to find the app via the Hunter Mode.

Hey Bill ... I did find some thing its suppose to clear the Registry and Chrome and folders .. It is not some thing which i care to Post on here ... As i have no means of testing it at the moment ... I will send you the Link in a PM though ... Personally i doubt if it would be of any help in this case ...

Slartybart (a.k.a. Bill) was kind enough to send me that link that you found. Thanks for digging that up. I found lots of links to the remove.reg file, but none of them were alive. Unfortunately, the reg file is pretty much useless since it has aged.


Most of the info below is for the OP, but some generic stuff is included for others that might find the post someday. (e.g. the OP probably does not need the batch file, but it won't hurt to run it anyway.)

The files attached to this post will also age and someday be useless (which is why stuff like this should not be a tutorial - I don't want to keep updating the info). The files were created to help the OP re-install Chrome. The info was gathered using two types of installs for Google Chrome 32.0.1700.76. The files are not meant to be a way to uninstall Chrome. They are meant to allow you to install Chrome.

Chrome uses a ton of registry entries and Chrome has two types of installs: local machine and user level... so lots of variation in the reg entries. Like I mentioned in my ramblings in this post, lots more stuff installs if you install the local machine version.

Attached to this post is:
...a batch file to (remove some of Chrome's folders)
...and a reg file (to remove some of Chrome's registry entries).

Neither is meant for the tin foil hat crowd. Only a small percentage of Chrome's registry entries are removed so that the Chrome installer can run without telling the user that Chrome is already installed.

I would suggest making a system restore point before using the files attached to this post:
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

Just so that we are on the same page...
...I would also suggest showing certain extensions:
http://www.sevenforums.com/tutorials/10570-file-extensions-hide-show.html


The batch file needs to be run with elevated privileges.
e.g. download the zip file (remove-chrome.zip)
open the zip file via Windows (file) Explorer
copy the batch file (1-remove-chrome-files.bat) to the desktop
right click on the batch file
select Run as admin... from the context menu
The batch file ends in a pause to let you see stuff.
Manually close the window.

The reg file should automatically ask for admin privileges.
(assuming User Account Control is on)
...download the zip file (remove-chrome.zip)
open the zip file via Windows (file) Explorer
copy the reg file (2-remove-chrome.reg) to the desktop
double click on the reg file
Deal with User Account Control, another warning and hopefully, a success dialog box.

The batch file and the reg file should work for 32bit or 64bit installations and handle both the local machine install or the user level install.


1-remove-chrome-files.bat

taskkill /im chrome.exe /f /t
taskkill /im GoogleUpdate.exe /f /t
taskkill /im GoogleCrashHandler.exe /f /t
taskkill /im GoogleCrashHandler64.exe /f /t
taskkill /im GoogleUpdateBroker.exe /f /t
taskkill /im GoogleUpdateHelper.msi /f /t
taskkill /im GoogleUpdateOnDemand.exe /f /t
taskkill /im GoogleUpdateSetup.exe /f /t
taskkill /im chrmstp.exe /f /t

rem app files
rd "%userprofile%\AppData\Local\Google" /s/q
rd "%PROGRAMFILES(X86)%\Google" /s/q
rd "%PROGRAMFILES%\Google" /s/q

rem desktop shorcuts
del "%PUBLIC%\Desktop\Google Chrome.lnk" /q
del "%userprofile%\Desktop\Google Chrome.lnk" /q

rem start menu folders
rd "%PROGRAMDATA%\Microsoft\Windows\Start Menu\Programs\Google Chrome" /s/q
rd "%userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Google Chrome" /s/q

rem pinned items
del "%userprofile%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome*.lnk" /q
del "%userprofile%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome*.lnk" /q

pause

2-remove-chrome.reg

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\SOFTWARE\Classes\ChromeHTML.TORP4NTRM2HPD6PBO73NDJHVXY]
[-HKEY_CURRENT_USER\SOFTWARE\Classes\ChromeHTML.LKEJWHP2LBRR4IXANFX7X5ZSO4]

[-HKEY_CURRENT_USER\SOFTWARE\Google]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ChromeHTML]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Google]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]


[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MediaPlayer\ShimInclusionList\chrome.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\AppID\GoogleUpdate.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\StartMenuInternet\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@tools.google.com/Google Update;version=3]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@tools.google.com/Google Update;version=9]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\GoogleUpdate.exe]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\ShimInclusionList\chrome.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\chrome.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\GoogleUpdate.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Google]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@tools.google.com/Google Update;version=3]
[-HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@tools.google.com/Google Update;version=9]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\GoogleUpdate.exe]


[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\GoogleUpdate.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.OneClickCtrl.9]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.OneClickProcessLauncherMachine]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.OneClickProcessLauncherMachine.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Google.Update3WebControl.3]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoCreateAsync]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoCreateAsync.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreClass]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreClass.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreMachineClass]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CoreMachineClass.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CredentialDialogMachine]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.CredentialDialogMachine.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachine]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachine.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachineFallback]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassMachineFallback.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassSvc]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.OnDemandCOMClassSvc.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.ProcessLauncher]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.ProcessLauncher.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3COMClassService]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3COMClassService.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachine]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachine.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachineFallback]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebMachineFallback.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebSvc]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\GoogleUpdate.Update3WebSvc.1.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-vnd.google.oneclickctrl.9]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-vnd.google.update3webcontrol.3]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\Google Chrome]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineCore]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\GoogleUpdateTaskMachineUA]
[HKEY_LOCAL_MACHINE\SOFTWARE\RegisteredApplications]
"Google Chrome"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gupdate]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gupdatem]

Your computer might not have a key like ChromeHTML.TORP4NTRM2HPD6PBO73NDJHVXY. It won't hurt to try and remove the key - even if it is not there. It won't hurt to leave the key - if you have a different one. "Extra" registry keys will rarely slow your computer down in a measurable way. (Send me a PM if you ever find an extra entry that impacts speed.) Don't use automated registry cleaners. CCleaner's registry cleaner is so conservative, it did not even remove the keys needed to allow this OP to re-install Chrome. You can use CCleaner's registry cleaner if you just cannot stand the thought of not running one from time to time. CCleaner's registry cleaner should do no harm - but it will probably do no good either.


During my hours of testing, I noticed that some of the registry entries were coming right back. This was due to one of Google's updater apps running. I would suggest running the batch file first, then the merge the reg file. The batch file should kill Chrome's/Google's exes - then delete them so that you can remove the registry entries and re-install Chrome.

I'll repeat this again:
The files attached to this post were created to help the OP re-install Chrome. The info was gathered using two types of installs for Google Chrome 32.0.1700.76. The files are not meant to be a way to uninstall Chrome. They are meant to allow you to install Chrome.

If you are having trouble uninstalling Chrome, then:
...try the files mentioned above
...re-install Chrome
...uninstall Chrome the normal way.

 

[Ldeathsoul]

ah I found HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\ and it has a lot of folders and stuff in it so do you think deleting that will fix the problem?

 

[UsernameIssues]

ah I found HKEY_LOCAL_MACHINE\Software\Wow6432Node\Google\ and it has a lot of folders and stuff in it so do you think deleting that will fix the problem?

You can delete it and see or you can use the reg file that I created for you.

The reg file will remove the correct keys. The one that you mention is one of them.

 

[Ldeathsoul]

yay the things in the zip file worked thanks

 

[UsernameIssues]

I'm glad that you got Chrome installed

I'm using Chrome for some websites (mostly justin.tv) and I'm sticking with the user level install because it is less invasive to the Operating System.

 

[galegnac]

worked thanks

thanks so much, this worked

 

[aymfung]

Still Having Problems Reinstalling Chrome

I used the reg file and batch file and they removed chrome folders from HKEY_LOCAL_MACHINE\SOFTWARE\ and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node. This in turn uninstalled Chrome. When I reinstalled Chrome, it tried to open its signon webpage but stopped abruptly. It appeared something caused it to stopped working. I am not sure what else to do as this occurred every time I tried to reinstall Chrome. Let me know what information or screenshots required to diagnose this problem.

 

[UsernameIssues]

You can look in the Windows Event logs to see if there is any info on why Chrome stopped. See this post (if need be) for info on how to get to the Event logs. You probably want to look thru the Application Event log.

Try and open Chrome... after it stops on its own, look thru the Application Event log.

You might also try completely uninstalling AVAST and then seeing if Chrome runs - just as a test.

 

[aymfung]

Here is the screenshot for my Window Event Log. I am not sure if there is an error log for Chrome failing to open.View attachment Comp Mgt SS 10122014.docx

 

[UsernameIssues]

Thanks. There does not seem to be any info from Chrome in that log.

Will Chrome stay running if you boot Windows into the Safe Mode with Networking?

 

[aymfung]

Yes, I can run Chrome with my Windows booted in Safe Mode in Networking.
In fact, I am using Chrome to make this post.
What does this mean? Could this be Avast, extensions or other software may be stopping Chrome running in normal mode?
In your previous reply you suggested uninstalling Avast, would my notebook be at risk immediately?

 

[UsernameIssues]

Yes, something that runs in the normal mode is killing Chrome.

It won't hurt to uninstall AVAST just as a test. If Chrome starts and keeps running while AVAST is uninstalled, then exit Chrome, re-install AVAST and we will concentrate on AVAST's settings. You don't need to surf to any websites or download any files* while AVAST is uninstalled... so, the risk should not be that great,

*this assumes that you already have the installer for AVAST.

If you want, you can work thru these steps first...
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
...but I'm guessing that AVAST is the culprit here.


As far as a Chrome extension causing Chrome to crash:
You can test that by starting Chrome with extensions disabled.

"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --disable-extensions

You can copy/paste the info in the code box above into...
...a command prompt window and press enter
...or use Start > Run dialog box and press enter
...or modify a Chrome shortcut.....

 

[aymfung]

I uninstalled AVAST but Chrome did not run.
Also, I tried Troubleshoot Application Conflicts by Performing a Clean Startup but Chrome did not run.
How can I find out which software is causing Chrome not to run?

 

[UsernameIssues]

Did you try the command line switch "--disable-extensions"?

You can try Process Monitor, but the results can be overwhelming.

If I were using Process Monitor to look into this issue, I would:
start Process Monitor
start the data collection process
start Chrome
let Chrome exit
stop the data collection process within Process Monitor
scroll to the end of the data gathered
select the last line of data
press Ctrl-F to bring up the find dialog box
enter chrome.exe into that find dialog box
select the radio button for the "Up" option to location the last row where chrome was still running. Then look at the rows just above there to see if you can find any app that might be acting on chrome.

 

[aymfung]

Thank you for your suggestion for using Process Monitor.

I posted an earlier entry on the result of the Process Monitor but not sure why it was shown.
As you mentioned in your earlier post, the result was overwhelming.
Overall, the result for chrome.exe is either SUCCESS/ REPARSE.
There is one path that showed ACCESS DENIED, which was repeated a few times.
If not sure if this is the reason for Chrome not running.

Someone suggested installing Chrome on virtual window. Is this a possible suggestion?
I have no idea how is this done.

I tried suggestion on the command line switch "--disable-extensions" by copying exactly you code below but the error message I got was, "this is not an internal or external command".

 

[UsernameIssues]

I've sent you a PM with an e-mail address.
You can send me the Process Monitor log file...
...if you want to.

 

[UsernameIssues]

Here is a post where I ramble on about making decent screenshots. Near the bottom of that post, there is a link to a tutorial on how to upload images to this forum. Posting images that way is better than us downloading your Word docs.

Please try this slightly different path to start chrome without any extensions:

"%ProgramFiles(x86)%\Google\Chrome\Application\chrome.exe" --disable-extensions

If that fails, please post a screenshot of the cmd window.

That line worked for me:

 

[aymfung]

I've sent you a PM with an e-mail address.
You can send me the Process Monitor log file...
...if you want to.

I ran Process Monitor today but is stopped working as soon as I click on Chrome.
I'm not sure what happened. I was able to run Process Monitor yesterday.

 

[UsernameIssues]

Did the slightly different way to run the "--disable-extensions" line work for you? If not, screenshot please.

Also, it might be time to run this:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html