Problem with loading Internet websites on my PC

My grandmother's HP G72-C55DX laptop loads most websites perfectly fine on Internet Explorer. This is good, since some web sites I visit (about 4 web sites in total that i usually visit) need Internet Explorer and are not yet compatible with some newer browsers, like Firefox or Safari. I have my own personal computer, a DELL Optiplex 9020 desktop PC. However, when I try and load these websites on my own computer, Internet Explorer says "Internet Explorer cannot display the web page". This is weird, considering that we use the SAME EXACT version of Internet Explorer. For example, (this website is compatible but still) when I load up to the Microsoft home page, it gives me that error. However, on my grandmother's laptop, this problem is not an issue.

IMAGE EXAMPLE: (1st image = my grandmother's pc, 2nd image is my PC)


G72-C55DX laptop Optiplex 9020 desktop

You may need to compare and contrast Internet Options from the Windows Control Panel on both computers.

Go here once on your laptop. Same difference? microsoft.com/en-us/default.aspx

Try putting an S after the HTTP. So HTTPS.

F22 Simpilot said:

You may need to compare and contrast Internet Options from the Windows Control Panel on both computers.

Go here once on your laptop. Same difference? microsoft.com/en-us/default.aspx

Try putting an S after the HTTP. So HTTPS.

I tried this. Well, thanks for giving a possible solution, but this sadly didn't work.

However, next time I am with my grandmother, I will note of her Internet Options for Internet Explorer.

First of all, Internet Explorer is a completely obsolete browser by today standards, not having received a single improvement in 10 years (while the web advanced notably in this period). It's a very bad idea to try to use it except for very particular cases.

That said, the message doesn't shows anything that we can use to identify the problem. Try clicking the more information option and see what's there. Most likely it'll be a problem related with HTTPS, either a missing root certificate or an unrecognized protocol. The difference could be in a Windows Update.

Alejandro85 said:

First of all, Internet Explorer is a completely obsolete browser by today standards, not having received a single improvement in 10 years (while the web advanced notably in this period). It's a very bad idea to try to use it except for very particular cases.

That said, the message doesn't shows anything that we can use to identify the problem. Try clicking the more information option and see what's there. Most likely it'll be a problem related with HTTPS, either a missing root certificate or an unrecognized protocol. The difference could be in a Windows Update.

My grandmother's HP G72-C55DX laptop loads most websites perfectly fine on Internet Explorer. This is good, since some web sites I visit (about 4 web sites in total that i usually visit) need Internet Explorer and are not yet compatible with some newer browsers, like Firefox or Safari.


That's why I need this help. Read the bold underlined text and maybe you'll know why I need help.

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samuria said:

What version of IE as it can be out of date

We have the same exact version of Internet Explorer.

as F22 mentioned did you compare the internet settings for IE, (advanced)

see this thread, especially TLS
IE 11 'This page can't be displayed... Turn on TLS 1.0...'

torchwood said:

as F22 mentioned did you compare the internet settings for IE, (advanced)

see this thread, especially TLS
IE 11 'This page can't be displayed... Turn on TLS 1.0...'

haven't visited my grandmother yet. just a quick update.

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Another issue is that I can't enable Suggested Sites.

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I have a screen recorded video about this situation! Click on the *.AVI file below this text.



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I installed Legacy Update and this has now fixed my problem. Thanks for everyone's attempt to help me. This forum will now be marked as "Solved".