Please help, PC Crashes without BSOD

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  1. Posts : 80
    Windows 7 Home Premium 64-Bit
       #1

    Please help, PC Crashes without BSOD


    My PC keeps restarting for no reason..... Every time I boot into Windows 7 Home Premium on the PC I bought TODAY, it lets me use it for 5 minutes, then it restarts.

    Could I please get some help with this problem?

    EDIT: I can boot into Safe Mode, and this wont happen. Also, now, instead of restarting, it just crashes. It freezes and I cant do anything. I have to restart at this point.
    Last edited by AssaultRifle; 04 Aug 2010 at 20:42.
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Are you sure that it's not BSODs
    Windows 7:
    Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that "Automatically restart" is unchecked
    Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
    Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.
      My Computer


  3. Posts : 80
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #3

    ttran said:
    Are you sure that it's not BSODs
    Windows 7:
    Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that "Automatically restart" is unchecked
    Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
    Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.
    100% positive. Now my PC just freezes. However, I can still boot into safe mode. Should I try completely reinstalling the OS or is it too early for that stage?
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    You might try a diagnostic startup. Run msconfig > under the General tab, select Diagnostic startup.
      My Computer


  5. Posts : 80
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #5

    I tried that, and it worked. That means the problem is from something I installed right? I only installed the following programs, and NOTHING else:

    Avast
    Firefox
    Java
    Skype
    Steam
    Flash Player
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #6

    It could be something you installed - software or hardware. But it does seem to indicate your basic system is functioning properly. Go to the Boot tab in msconfig and check boot log. Boot with the diagnostic startup and look at the log. Then boot with a regular startup and look at the log. You may be able to spot the issue.
      My Computer


  7. Posts : 80
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #7

    Never mind, I uninstalled Avast, and the problem still keeps happening. At this point I have no idea what to do.
      My Computer


  8. Posts : 1,797
    Windows 7 Ulti. x64
       #8

    Have you tried system restore?
      My Computer


  9. Posts : 80
    Windows 7 Home Premium 64-Bit
    Thread Starter
       #9

    @ above: Of course I have.

    Guys, forget everything I said above. The computer freezes no matter what. Even when I load a boot disk, the PC freezes. I have no idea what could be causing this...
      My Computer


  10. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #10

    I think this might me a heat issue, keep track your computer temperature by using cpu-z or gpu-z
    I would like to ask you few question, at least can eliminate some potential causes:
    -reverse any overclocking on hardware
    -disable any auto overclock software
    -clean the inside of the box with compressed air
    -reseat memory, cables and additiional cards such as graphics cards etc.
    -check system temps in bios hardware monitor as I mentioned above
      My Computer


 
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