BSOD Issues

Hello all - just found this forum through google. I bought this PC about two months ago now and had no issues with it until two or three weeks ago when I started getting BSODs at random times - at start up, shut down, idling, gaming, you name it. I've gotten several BSODs since I turned logging on and have attached them to this post.

CyberpowerPC is the company I bought this from and their tech support has been less than helpful at best. Thanks in advance, and please, let me know if there is anything I can do to make this easier on you.

Bumping with another dump.

Bain said:

Bumping with another dump.

Hey Bain welcome

these all seem to be caused by gdrv.sys which is a driver for Gigabyte's Dynamic Energy Saver Advanced program.

Since most of these were corrupted at some point by it I cant tell the dates on some of them. In any case go to mfr, download and install a fresh copy ONLY if it is nec. If it isnt remove it.


Ken J

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\100510-51761-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols/;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e4f000 PsLoadedModuleList = 0xfffff800`0308ce50
Debug session time: Tue Oct  5 23:44:10.923 2010 (GMT-4)
System Uptime: 0 days 0:14:24.671
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {fffff98011622ff0, fffff98011622ffc, 83000c, 24}

Unable to load image \??\C:\Windows\gdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : gdrv.sys ( gdrv+30c7 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption.  Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: fffff98011622ff0, address trying to free
Arg2: fffff98011622ffc, address where bits are corrupted
Arg3: 000000000083000c, (reserved)
Arg4: 0000000000000024, caller is freeing an address where bytes after the end of the allocation have been overwritten

Debugging Details:
------------------


BUGCHECK_STR:  0xC1_24

SPECIAL_POOL_CORRUPTION_TYPE:  24

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  essvr.exe

CURRENT_IRQL:  1

IRP_ADDRESS:  fffff9800c0a0f3b

LAST_CONTROL_TRANSFER:  from fffff80002fc6843 to fffff80002ebf740

STACK_TEXT:  
fffff880`065274f8 fffff800`02fc6843 : 00000000`000000c1 fffff980`11622ff0 fffff980`11622ffc 00000000`0083000c : nt!KeBugCheckEx
fffff880`06527500 fffff800`02ff2356 : fffff800`02e4f000 00000000`20206f49 00000000`0007470b fffffa80`0718f8d0 : nt!MmFreeSpecialPool+0x383
fffff880`06527630 fffff800`02eded9e : 00000000`00000000 fffff980`0c0a0fb0 fffff980`012a0ce0 fffffa80`072a0c10 : nt!ExDeferredFreePool+0xf13
fffff880`065276e0 fffff800`02ec20dd : fffff980`0c0a0fb3 fffff800`00000001 00000000`00000001 fffff880`00000005 : nt!IopCompleteRequest+0x5ce
fffff880`065277b0 fffff800`0335f19f : fffff980`0c0a0ee0 fffffa80`074e4300 fffff980`0c0a0f00 00000000`00000000 : nt!IopfCompleteRequest+0x75d
fffff880`06527890 fffff880`067f80c7 : fffff880`067f8a50 00000000`00000008 00000000`00000000 fffff980`0c0a0fb0 : nt!IovCompleteRequest+0x19f
fffff880`06527960 fffff880`067f8a50 : 00000000`00000008 00000000`00000000 fffff980`0c0a0fb0 00000000`00000001 : gdrv+0x30c7
fffff880`06527968 00000000`00000008 : 00000000`00000000 fffff980`0c0a0fb0 00000000`00000001 00000000`00000000 : gdrv+0x3a50
fffff880`06527970 00000000`00000000 : fffff980`0c0a0fb0 00000000`00000001 00000000`00000000 00000000`00000001 : 0x8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
gdrv+30c7
fffff880`067f80c7 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  gdrv+30c7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: gdrv

IMAGE_NAME:  gdrv.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49b9d175

FAILURE_BUCKET_ID:  X64_0xC1_24_VRF_gdrv+30c7

BUCKET_ID:  X64_0xC1_24_VRF_gdrv+30c7

Followup: MachineOwner
---------

Mfr = manufacturer? Sorry, not sure what that means. I installed an update for this last night when I formatted and when I originally got the PC through the motherboard disc so I'm not sure if I need this driver or not.

Oh, I'm fine with getting rid of it! I'm just not sure how. I worded that poorly, sorry.

Edit: I can only find the Easy Saver program from gigabyte to remove and I have no idea if thats it. It sounds like it could be.

Edit2: Found it the program labeled Easy Saver was indeed the Easy Energy Saver Advanced and have started uninstalling it. Will this also remove the driver associated with it or do I need to do something else to get rid of it?