Help please

alexforbes · 27 Oct 2010

oh right,
no it comes up with the error rstrui.exe the application was unable to start correctly (0xc000007b)

richc46 · 27 Oct 2010

Do you have anything important that you rather not lose on the computer?

alexforbes · 27 Oct 2010

yeah quite a few documents for work
im guessing your asking because my hard drive needs a wipe? :/

richc46 · 27 Oct 2010

If you had nothing that would be the easy way, but I will try to avoid that if possible.
You are sure you cannot get into safe mode? You are sure you know how to do it?
Safe Mode

alexforbes · 27 Oct 2010

well ive fized one problem, and now i have another one.
i fixed the explorer.exe problem by using the command prompt to copy explorer.exe in windows\sysWOW64 and thats stopped the computer from displaying a black screen after login,
but now i get another problem.
"bluetooth Keyboard and Mouse Recovery: logonUI.exe - application error
the instruction at 0x0000000 referenced memory at 0x0000000. the memory could not be written."
what now?!?

richc46 · 27 Oct 2010

Can you get into safe mode and system restore,now?

alexforbes · 27 Oct 2010

i will try starting up safemode again now that ive fixed explorer.exe, but before it would still display no desktop or anything

richc46 · 27 Oct 2010

If you can get into safe mode, we have this done. Just go back a few days before you tried to improve on the work of MS.

alexforbes · 27 Oct 2010

hmm safe mode still wont display desktop, but ill try it through command prompt

alexforbes · 27 Oct 2010

no the same error is displayed D: