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#11
Bump.
Is there anything else I can do?
Bump.
Is there anything else I can do?
Yes I'm still getting them. I attached the latest dump file, hope anyone can tell me what the problem is
Recommend that you download and install Microsoft Essentials Security, be sure to update it and run a full-scan when complete. You can uninstall it after your issues have been resolved although it's not wise to be running without any anti-virus/anti-malware software unless you are an informed user.
Please carry out the other actions recommended by Ken:
- Update the driver
- Run the sfc/scan
Are you sure that you only have Power ISO on your PC?
Regards
Last edited by Lomai; 13 Nov 2010 at 07:12. Reason: Added MSE Link
Thanks for the reply.
I installed Essentials security. The reason I'm not using any anti-virus at the moment is because some of the reasons for my old crashes were because of that.
Also I already did what zigzag told me to and it didn't find anything during the sfc/scan and the driver is updated.
About the poweriso thing, yes I am pretty sure. I just formatted a couple of days ago and even after ONLY installing a game and a couple of necessary drivers it already blue screened. That's what makes me almost sure that it's a hardware problem.
Thanks for the clarification :)
While awaiting some of the BSOD Squad having a look at your dump file, could you try the following?
- Power down and check the physical connections for your hardware, especially your VGA - things get loose over time
- If applicable, disconnect all other external peripherals/equipment other than your keyboard and mouse
- Post a snip of your device manager - check if there are any yellow exclamation marks on any of the installed hardware
- Did the MSE full-scan come up clean?
Regards
Here is a picture of my device manager (It didn't find any errors)
ImageShack: Host and Share your Photos and Videos - devicemanager.png
Ok, I will check the connections in my PC and it will probably also be a good idea to clean it for dust.
MSE just finished now with the full scan and came out clean.
Your .dmp file is showing a 0x124 general hardware fault, but references your mouse, as the cause of this crash... This could also be a problem with your USB controller/drivers.. Make sure that you have the latest versions installed, and for the time being, try using a generic mouse for troubleshooting purposes...
You need to update these drivers...Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {0, 2, 1, fffff880053f1d02} Probably caused by : hardware ( mouclass!MouseClassServiceCallback+4aa ) Followup: MachineOwner ---------
Code:fffff880`03d2d000 fffff880`03d35000 ASACPI ASACPI.sys Wed May 13 21:25:17 2009 (4A0B72FD) ... Update this as previously instructed... fffff880`03d41000 fffff880`03d4e000 GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0) ... CD-ROM Class Filter Driver by Gear Software ... GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering
Tews, thank you very much for the in-depth reply.
When I try to update the USB hubs from device manager it keeps saying that it is up to date. So I will assume that they are the newest ones.
I guess I can try and find an old mouse with that green round thing in the end and then see if it helps.