BSOD (Again)

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  1. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #11

    Sorry, I didn't mean to offend, I just had read about something else that might be the cause and wanted some advice. I'll definitely by removing these drivers too.
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #12

    No offense taken at all. I just wanted to explain why we do things the way we do in the troubleshooting process.
      My Computer


  3. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #13

    I'll let you know when I've made the changes. The problem is the BSODs are random so it might be a while before I know if it's solved the issue.
      My Computer


  4. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #14

    Just had another BSOD. I think it's the graphics drivers. I found a program called BlueScreenView and looked at some stuff. Seems the drivers below were the cause. Am I correct in thinking that they are graphics related? They're the same as some of the earlier ones in the other dump files I posted previously.

    Drivers that caused problem according to BlueScreenView;
    atikmpag.sys+6f94
    dxgkrnl.sys+5cef8
    dxgmms1.sys+ff07

    I've attached a new set of files, this has all my dump files so far. The latest crash (that I just had) is the one occurring on 12/10/2010. Note that I was just about to remove the driver you told me to remove before when it crashed.
      My Computer


  5. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #15

    Ok guys, sptd.sys is gone. As is my old BIOS. I have updated to version F7 and changed some of the RAM settings too. I have heard that the ADATA gaming series RAM I have is particularly power hungry so upped the voltage and reduced the timings to mobo recommended 9-9-9-24. We'll see how it goes...
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #16

    Thank you very much for the update on what you have done so far. Good job.

    alderosa said:
    Just had another BSOD. I think it's the graphics drivers. I found a program called BlueScreenView and looked at some stuff. Seems the drivers below were the cause. Am I correct in thinking that they are graphics related? They're the same as some of the earlier ones in the other dump files I posted previously.

    Drivers that caused problem according to BlueScreenView;
    atikmpag.sys+6f94
    dxgkrnl.sys+5cef8
    dxgmms1.sys+ff07

    I've attached a new set of files, this has all my dump files so far. The latest crash (that I just had) is the one occurring on 12/10/2010. Note that I was just about to remove the driver you told me to remove before when it crashed.
    atikmpag.sys - ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)Global Provider of Innovative Graphics, Processors and Media Solutions | AMD. This is a video driver.

    dxgkrnl.sys - A Windows system Direct X driver and very unlikely to cause a crash.

    dxgmms1.sys - A Windows system Direct X driver and very unlikely to cause a crash.

    CCC is known to cause problems on some systems. I also suggest you check the temps of your video card. Overheating can also cause BSOD's. Other drivers can cause conflicts the interfere with the video system.

    You actually have three dumps dated 12/10/10. All are different error codes and all blame different drivers. One of them is a VIDEO_TDR_FAILURE error. However, since you updated your BIOS, uninstalled sptd.sys and changed RAM settings, these dumps files are moot.
    alderosa said:
    Ok guys, sptd.sys is gone. As is my old BIOS. I have updated to version F7 and changed some of the RAM settings too. I have heard that the ADATA gaming series RAM I have is particularly power hungry so upped the voltage and reduced the timings to mobo recommended 9-9-9-24. We'll see how it goes...
    I hope your news will be good. Keep us posted. If you get another BSOD, upload it, and we will tackle it again.
      My Computer


  7. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #17

    Thanks for taking a look at the files for me Carl. I had already looked at the video card drivers and replaced them (without the extra fluff like the CCC) yesterday I think? Ken found these to be a problem in one of the earlier dump files he examined. Does this mean the issue might be a problem elsewhere if I've already tried to sort this out before?

    I've been meaning to update my BIOS for a while, I didn't realise it would render the files I have previously uploaded obsolete though. Sorry about this . If the past few days are anything to go by, I should get a BSOD either later tonight or tomorrow if something's still wrong. I'll keep you posted!
      My Computer


  8. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #18

    You are welcome and thank you for the update. As far as that dump goes, we will just have to see how your system does.

    There is certainly nothing to be sorry about; you updated your system and that is a good thing. It does change the hardware aspect and makes the previous dumps obsolete or at least partially obsolete - just like if you installed a new video card or uninstalled an obsolete program. I hope you do not get a BSOD later tonight. I hope you have solved your problem. But if you do get one, upload the dump and we will be here to look at it.
      My Computer


  9. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #19

    Thanks Carl. I'll let you know how I get on. Your help is much appreciated. Fingers crossed!
      My Computer


  10. Posts : 72
    Windows 7 Pro x64
    Thread Starter
       #20

    So i had another BSOD on my first reboot this morning. I had to revert to an earlier system restore point in order to get through the start up. I made sure to remove the files you suggested though (like the sptd.sys again) when I finally got back into windows. It said some stuff about startup registry needing repair and tried to check the disk for errors before loading the OS. I've attached the dump file.
      My Computer


 
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