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Windows 7: Blue screen

24 Jan 2011   #11
jewellui

Windows 7 Ultimate x64
 
 

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8117.416
Application Timestamp: 000607f6
Fault Module Name: apphelp.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9b6
Exception Code: c0000005
Exception Offset: 000079dd
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: a9fd
Additional Information 2: a9fd8ad7095050f5468dbd11ca39bcf2
Additional Information 3: 3547
Additional Information 4: 354766d4e94ebe761a84a7113287e4bd

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 14.0.4734.1000
Application Timestamp: 000607f6
Fault Module Name: StackHash_7bb0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 71680000
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 7bb0
Additional Information 2: 7bb0841a57207b631560554096d3253e
Additional Information 3: e1cc
Additional Information 4: e1ccb64dbe8c49b4f75667c526e0dfee


My System SpecsSystem Spec
.
25 Jan 2011   #12
Jonathan_King

Windows 7 Professional x64
 
 

Install these updated Realtek Ethernet drivers: Realtek

See if that helps any.
My System SpecsSystem Spec
29 Jan 2011   #13
jewellui

Windows 7 Ultimate x64
 
 

I think the virus came from from a USB stick from my university computers. Took a while to remove it off my USB stick but it spread to my other USB stick and for some reason I can't remove it off that one.

I've found that repairing or reinstalling programs has fixed the problems with the crashes. Perhaps it wasn't the ATI driver update, just so happened that it was the first noticeable file to be corrupted causing my BSOD and downgrading it repaired it. I think, not really sure lol.
My System SpecsSystem Spec
.

Reply

 Blue screen




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