Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Blue screen

24 Jan 2011   #11

Windows 7 Ultimate x64

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8117.416
Application Timestamp: 000607f6
Fault Module Name: apphelp.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9b6
Exception Code: c0000005
Exception Offset: 000079dd
OS Version: 6.1.7600.
Locale ID: 2057
Additional Information 1: a9fd
Additional Information 2: a9fd8ad7095050f5468dbd11ca39bcf2
Additional Information 3: 3547
Additional Information 4: 354766d4e94ebe761a84a7113287e4bd

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 14.0.4734.1000
Application Timestamp: 000607f6
Fault Module Name: StackHash_7bb0
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 71680000
OS Version: 6.1.7600.
Locale ID: 2057
Additional Information 1: 7bb0
Additional Information 2: 7bb0841a57207b631560554096d3253e
Additional Information 3: e1cc
Additional Information 4: e1ccb64dbe8c49b4f75667c526e0dfee

My System SpecsSystem Spec
25 Jan 2011   #12

Windows 7 Professional x64

Install these updated Realtek Ethernet drivers: Realtek

See if that helps any.
My System SpecsSystem Spec
29 Jan 2011   #13

Windows 7 Ultimate x64

I think the virus came from from a USB stick from my university computers. Took a while to remove it off my USB stick but it spread to my other USB stick and for some reason I can't remove it off that one.

I've found that repairing or reinstalling programs has fixed the problems with the crashes. Perhaps it wasn't the ATI driver update, just so happened that it was the first noticeable file to be corrupted causing my BSOD and downgrading it repaired it. I think, not really sure lol.
My System SpecsSystem Spec


 Blue screen

Thread Tools

Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Geforce 7300 LE - Blue screen of death - Multiple lines down screen.
Today I booted my computer up to be promoted with a black screen, I gave it a good half an hour before forcing it to shutdown, to which when I booted it back up. Was then promoted with a blue screen about the video card not being able to lead, that happened twice. I then booted it into safe...
Graphic Cards
Blue Screen Error but no actual blue screen pops up
While using my laptop, usually when trying to open some "windows" application such as task manager, wireless networks, documents, media player, windows updater etc. my laptop freezes or doesn't allow me to click on anything except the minus button on all my windows and the start button. I'll try to...
BSOD Help and Support
Blue Screen out of the Blue, Was working fine for 9+ hours then c...
Well i had my computer on all day since i woke up @ 8 in the morning gaming and what not. It had finally crashed on me while i was playing dirt 2 a couple of mins ago. I had fixed all my previouse blue screen problems by not using any AMD OverDrive Settings for my Radeon HD 4850. My specs...
BSOD Help and Support
Help with blue screen auto reboot, Stop: 0x0000007B error screen
Hello, I have an HP Pavilion g series laptop (running win7) that is in a continuous restarting loop. This happened after the computer auto updated (windows update). I do not know what was updated, but now every time the laptop starts up it seems to be in a continuous rebooting loop after the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:46.
Twitter Facebook Google+