need help on samsung laptop.

Bill2 said:

OK, lets try different approaches.

1) It could be a boot sector virus. Try the kaspersky rescue cd.

Download FREE Bootable Rescue CDs from Kaspersky, BitDefender, Avira, F-Secure and Others - Tweaking with Vishal

The only issue is whether the computer will be able to boot from the cd.

2) Possible RAM error. Try swapping out the RAM sticks- that is change their respective slots or take out all but one stick, then try reboot.

3) Possible bad hard drive. I dont know what brand hard drive you have but you can download the specific diagnostic and run it.

HD Diagnostic

Edit: See if you can boot from a bootable usb stick (or a linux live cd). Heres how to make one (method 2):

USB Windows 7 Installation Key Drive - Create

If you can, navigate to the folder c:\windows\minidump and copy any .dmp files in it, upload them here.

https://www.sevenforums.com/tutorials...en-forums.html

Have run the HD Dianostic tool?

I just cant boot from the DRIVE nor the CD/DVD and the USB.

tabatot said:

i did that already . now its stucked on the starting windows logo. i already set the boot priority

You are boot from DVD drive here. yes or No?

Using to threads make it hard work for use.
Windows 7 Disc stucked on Loading

yes im booting from cd drive

Download the HD Dianostic tool & run from CD.

Okay UPDATE. The disk is failing and its only 2 weeks old. Factory defect maybe?

Make sure you return to Retailer.