BSOD..kindly help me

Hi there,

This time it's Direct X driver. Follow this guide and attach the files https://www.sevenforums.com/crashes-d...tructions.html

Code:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004020d90, The address that the exception occurred at
Arg3: fffff880021356a8, Exception Record Address
Arg4: fffff88002134f10, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4
fffff880`04020d90 8b4810          mov     ecx,dword ptr [rax+10h]

EXCEPTION_RECORD:  fffff880021356a8 -- (.exr 0xfffff880021356a8)
ExceptionAddress: fffff88004020d90 (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x00000000000000c4)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88002134f10 -- (.cxr 0xfffff88002134f10)
rax=00035d4c0001cc3a rbx=fffff8a0093e5770 rcx=fffffa8005c9b000
rdx=fffffa8005076f20 rsi=fffffa8005c9b000 rdi=fffffa8005c9b000
rip=fffff88004020d90 rsp=fffff880021358e0 rbp=fffffa8006069410
 r8=fffffa8005f33601  r9=0000000000000000 r10=0000000000000000
r11=0000000000000033 r12=fffffa8005076f20 r13=0000000000000001
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xc4:
fffff880`04020d90 8b4810          mov     ecx,dword ptr [rax+10h] ds:002b:00035d4c`0001cc4a=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002aba0e0
 ffffffffffffffff 

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4
fffff880`04020d90 8b4810          mov     ecx,dword ptr [rax+10h]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff8800401ded3 to fffff88004020d90

STACK_TEXT:  
fffff880`021358e0 fffff880`0401ded3 : 00000000`00000000 fffffa80`0697f158 00000000`00000008 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0xc4
fffff880`02135910 fffff880`0403865d : 00000000`00000000 fffff8a0`03c6f800 fffffa80`00000000 fffffa80`05f336f0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x43f
fffff880`02135ae0 fffff880`04038398 : fffff800`00b96080 fffff880`04037d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`02135cd0 fffff880`04037e96 : 00000000`00000000 fffffa80`061a8d50 00000000`00000080 fffffa80`05c6b010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`02135d00 fffff800`02b26c06 : 00000000`022844e4 fffffa80`05b8ab60 fffffa80`03973890 fffffa80`05b8ab60 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`02135d40 fffff800`02860c26 : fffff800`029fce80 fffffa80`05b8ab60 fffff800`02a0ac40 fffff880`01219534 : nt!PspSystemThreadStartup+0x5a
fffff880`02135d80 00000000`00000000 : fffff880`02136000 fffff880`02130000 fffff880`02135690 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

STACK_COMMAND:  .cxr 0xfffff88002134f10 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4

BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+c4

Followup: MachineOwner
---------

eraserhead said:

done that good sire.

There are few files missing in the list. Make sure all the files are attached

Hi there,

Run this Tool SF Diagnostic Tool - Using for Troubleshooting and run all the options