Computer Crash

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  1. Posts : 17
    windows 7 pro x64
    Thread Starter
       #11

    Attached are Pics of the cpu-z tabs cpu, mobo,ram,spd, and a txt of all the bios settings

    Attachment 154527
    Attachment 154528
    Attachment 154529
    Attachment 154530
    Attachment 154531
      My Computer


  2. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #12

    With 8GB RAM, four 2GB cards you will need a NB voltage bump.
    It usually takes more voltage to run that amount of RAM and four cards.

    Change the MCH Core from the current 1.200v to 1.300v.
    If it crashes again bump it up to 1.350v.

    Your DRAM is currently set to 2.000v, bump this to 2.100v.

    If you still have crashes after bumping the MCH Core to 1.350v, then bump it to 1.400v and you may need to raise tRFC in Advanced Timing Control to 80.

    Just go at one step at a time and test for stability using memtest86+ or Prime95 torture test.

    First open Real Temp to monitor CPU temperatures, don't go over 77°C.
    Open Prime95 and stop the test if it is running, in Advanced tab select 'Round off checking', in the Options tab select 'Torture Test...', in the window that opens select 'Blend', after 'Number of torture test threads to run' enter 2, then click OK to start the test.


    Intel Core 2 Duo E8400
    This shows max Tcase is 72.4°C add 5°C for CPU core max temp 77.4°C.
    Last edited by Dave76; 15 May 2011 at 07:42.
      My Computer


  3. Posts : 17
    windows 7 pro x64
    Thread Starter
       #13

    Bumped up the volts and running tests, will post results! Thanks!
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #14

    Thanks for the update, let us know the results.
      My Computer


  5. Posts : 17
    windows 7 pro x64
    Thread Starter
       #15

    Ok, here's the update. THank you for being patient with me. So, i ran prime95 for an hour and everything passed (had to do work or wouldve gone longer) but while i was working it crashed. So I bumped up the voltage on the mch core to 1.3 and it was fine then crashed again. Then bumped it up again to 1.36 and the tRFC to 80. This morning was booted in xp and loaded up splinter cell and the video goes out. Only this time for a minute the music keeps playing. The caps lock was unresponsive but I heard xp make the sound for when you unplug something. THen the sound looped and i killed it. My guess is that the video is going out and causing a kernel panic. However whether it is the video or the psu i dont know for sure. thoughts?
      My Computer


  6. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #16

    Are you getting a BSoD?

    To ensure minidumps are enabled:

    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    Click OK until you're out.
    Reboot if changes have been made.


    Blue Screen of Death (BSOD) Posting Instructions
    Even if your not getting BSoDs, post the above information, this will help to find a cause.

    Try and borrow a GPU and PSU to test with.

      My Computer


  7. Posts : 17
    windows 7 pro x64
    Thread Starter
       #17

    Well when it crashes I have to either hit the reset button on the front or hard reset if that helps. I haven't seen a bsod since I had the memory replaced. Next time it crashes i will post the dump and I ll try to get a gpu to test but might take a week or two.
      My Computer


  8. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #18

    Thanks for the update, hope the new RAM solves the crashes.

    Let us know if you get another crash.
      My Computer


  9. Posts : 17
    windows 7 pro x64
    Thread Starter
       #19

    Well, crashed again attached are the bsod dump and system health report

    Attachment 156242
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #20

    No new mini dumps.

    1 from Nov 21, 2010
    2 from Jan 23, 2011
    1 from Jan 25, 2011
    6 from Jan 29, 2011

    Did you ensure minidumps are enabled, steps are listed above.

    Code:
     
    Event[21]:
      Log Name: System
      Source: Service Control Manager
      Date: 2011-05-24T16:26:05.466
      Event ID: 7022
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: AperatureSci
      Description: 
    The Windows Update service hung on starting.
     
    Event[23]:
      Log Name: System
      Source: Service Control Manager
      Date: 2011-05-24T16:25:52.475
      Event ID: 7034
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: AperatureSci
      Description: 
    The COMODO System - Cleaner Service service terminated unexpectedly.  It has done this 1 time(s).
     
    Event[58]:
      Log Name: System
      Source: Service Control Manager
      Date: 2011-05-24T16:19:57.458
      Event ID: 7026
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: AperatureSci
      Description: 
    The following boot-start or system-start driver(s) failed to load: 
    SASDIFSV  -- These are from Super Anti Spyware
    SASKUTIL
     
    Event[118]:
      Log Name: System
      Source: Application Popup
      Date: 2011-05-24T16:19:32.680
      Event ID: 1060
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: AperatureSci
      Description: 
    \SystemRoot\SysWow64\Drivers\GEARAspiWDM.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
     
    Event[123]:
      Log Name: System
      Source: Application Popup
      Date: 2011-05-24T16:19:26.892
      Event ID: 1060
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: AperatureSci
      Description: 
    \??\C:\Users\David\AppData\Local\Temp\HBCD\SuperAntiSpyware\SAS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
    Un-install Comodo Internet Security and Comodo System-Cleaner, both are causing errors and are not compatible with Win7.
    Replace your virus protection with Microsoft Security Essentials and use the Window's Firewall for your firewall protection, for testing purposes.

    Un-install Super AntiSpyware, it is incompatible.
    Download and run Malwarebytes, be sure to update it before running.

    GEARAspiWDM.sys, possibly from itunes, is incompatible. Un-install or find a newer version.

    If your running Comodo System-Cleaner, it will delete your dump files.
    Running a registry cleaner can delete vital files and stop important system services, when this happens it usually requires a OS clean install.
    Un-install or do not run this again until your crash cause is found.

    Remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.
    They use a driver, sptd.sys, that is notorious for causing BSODs.
    Use this SPTD uninstaller when you're done to be sure it is removed: DuplexSecure - Downloads

    You can use MagicDisc as an alternative.
    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


    Have you installed all the MS updates?

    Install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

    Run a system file check - SFC /SCANNOW Command - System File Checker
    Last edited by Dave76; 25 May 2011 at 08:00.
      My Computer


 
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