Thanks for your help!


  1. Posts : 5
    Win 7 Professional x64
       #1

    Thanks for your help!


    PLEASE HELP me with my BSOD!!

    Four-year-old Gateway laptop
    All the latest and greatest drivers available installed
    Running Win 7 x64New, fresh, retail installation.

    PLEASE HELP me with my BSOD!!
    Last edited by ricksmith; 24 Apr 2011 at 02:30.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Only 1 BSOD in the attached files
    I'd first suggest updating the following drivers:
    OLDER DRIVERS PRESENT IN THE DUMP FILES
    - Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
    - Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
    - DO NOT use Windows Update or the Update Drivers function of Device Manager.
    - Please feel free to post back about any drivers that you are having difficulty locating.
    - Windows Update exceptions may be noted below for Windows drivers:
    Code:
    
    vmbus.sys       Sat Nov 20 04:57:29 2010 (4CE79B89)
    winhv.sys       Sat Nov 20 04:20:02 2010 (4CE792C2)
    iaStor.sys      Mon Feb 12 16:02:50 2007 (45D0D5FA)
    MpFilter.sys    Tue Sep 14 20:19:28 2010 (4C901110)
    NisDrvWFP.sys   Tue Sep 14 20:20:25 2010 (4C901149)
    MpNWMon.sys     Tue Sep 14 20:19:30 2010 (4C901112)
    igdkmd64.sys    Wed Sep 23 15:22:57 2009 (4ABA7591)
    tifm21.sys      Fri Jun 19 17:44:54 2009 (4A3C06D6)
    gtipci21.sys    Thu Sep 14 10:56:04 2006 (45096D84) - Texas Instruments PCI GemCore Based SmartCard Interface
    NETw4v64.sys    Sun Feb 25 09:19:09 2007 (45E19ADD)
    stwrt64.sys     Fri Nov 09 12:31:21 2007 (47349969)
    agrsm64.sys     Tue Jul 21 14:03:31 2009 (4A6602F3)
    
    http://www.carrona.org/dvrref.html#vmbus.sys
    http://www.carrona.org/dvrref.html#winhv.sys
    http://www.carrona.org/dvrref.html#iaStor.sys
    http://www.carrona.org/dvrref.html#MpFilter.sys
    http://www.carrona.org/dvrref.html#NisDrvWFP.sys
    http://www.carrona.org/dvrref.html#MpNWMon.sys
    http://www.carrona.org/dvrref.html#igdkmd64.sys
    http://www.carrona.org/dvrref.html#tifm21.sys
    http://www.carrona.org/dvrref.html#NETw4v64.sys
    http://www.carrona.org/dvrref.html#stwrt64.sys
    http://www.carrona.org/dvrref.html#agrsm64.sys
    If the system continues to BSOD, please upload the memory dumps and we'll see what else we can find.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Debug session time: Sat Apr 23 17:19:02.920 2011 (UTC - 4:00)
    System Uptime: 0 days 15:54:16.746
    Probably caused by : hardware ( nt!KiIpiSendRequest+75 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    Bugcheck code 0000000A
    Arguments 00000000`00000000 00000000`0000000c 00000000`00000000 fffff800`028a6ce5
    BiosVersion = 86.02   
    BiosReleaseDate = 01/30/2008
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     T8100  @ 2.10GHz"
    MaxSpeed:     2100
    CurrentSpeed: 2095
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  3. Posts : 5
    Win 7 Professional x64
    Thread Starter
       #3

    Thank you for taking the time to review my case. Your expertise is greatly appreciated!
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    I hope that updating the older drivers will fix your issues.
    If not, post back and we'll run Driver Verifier with certain specific settings to see if we can force some more info from the system
      My Computer


 

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