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The MSINFO32 will tell us whether SP1 is installed or not.
The tests will tell us if you have a hardware issue.
The MSINFO32 will tell us whether SP1 is installed or not.
The tests will tell us if you have a hardware issue.
Type msinfo32 in your start button search box, when 'System Information' opens you should see something like this on the right side:
OS Name ---------- Microsoft Windows 7 Home Premium
Version -------------6.1.7601 Service Pack 1 Build 7601
The above underlined info is what you are looking for.
Let us know if you have any questions about the hardware tests.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
thats what is there.
but surely i should still be able to see the update in windows update or when i check for them??.
That is telling you that SP1 is not installed.
Run the tests Jonathan mentioned, finding the cause of your crashes may let you install SP1.
Hello. Ok so i have done both tests. Prime went perfect no errors. the memtest I've posted a picture of what was on the screen as i was not sure if its good/bad. Its been attached to the first post and here.
That is showing 28,160 errors, one error is too many.
Did you run the memtest86+ with all RAM cards installed?
First can you enter your System Specs in the drop box on the lower left of any of your posts. This will help with troubleshooting.
Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums
Go to your BIOS and tell us what the CPU, RAM and North Bridge (NB) voltages are.