BSOD Crash After startup about 5mins after.

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  1. Posts : 13,354
    Windows 7 Professional x64
       #21

    The MSINFO32 will tell us whether SP1 is installed or not.

    The tests will tell us if you have a hardware issue.
      My Computer


  2. Posts : 113
    Windows 7 Professional X64
    Thread Starter
       #22

    Jonathan_King said:
    The MSINFO32 will tell us whether SP1 is installed or not.

    The tests will tell us if you have a hardware issue.
    i dont know what im looking for in the msinfo 32 then.

    its deffo installed, as ive checked in windows update to show any hidden updates, and theres nothing in there. Also ive checked for updates and SP1 is not there.
    Last edited by AngryCircle; 30 Apr 2011 at 10:46.
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  3. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #23

    Type msinfo32 in your start button search box, when 'System Information' opens you should see something like this on the right side:

    OS Name ---------- Microsoft Windows 7 Home Premium
    Version -------------6.1.7601 Service Pack 1 Build 7601

    The above underlined info is what you are looking for.


    Let us know if you have any questions about the hardware tests.
      My Computer


  4. Posts : 113
    Windows 7 Professional X64
    Thread Starter
       #24

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600


    thats what is there.

    but surely i should still be able to see the update in windows update or when i check for them??.
      My Computer


  5. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #25

    That is telling you that SP1 is not installed.

    Run the tests Jonathan mentioned, finding the cause of your crashes may let you install SP1.
      My Computer


  6. Posts : 113
    Windows 7 Professional X64
    Thread Starter
       #26

    Dave76 said:
    That is telling you that SP1 is not installed.

    Run the tests Jonathan mentioned, finding the cause of your crashes may let you install SP1.
    i've almost finished the stress test at the moment. So far no errors.
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #27

    Sounds good so far. Be sure to run the other Prime95 tests, as well as the Memtest86 test.
      My Computer


  8. Posts : 113
    Windows 7 Professional X64
    Thread Starter
       #28

    Jonathan_King said:
    Sounds good so far. Be sure to run the other Prime95 tests, as well as the Memtest86 test.
    im doing the prime one now.

    ill have to do the memtest tonight.

    the prime one has been running 6hours without errors so its not my CPU
      My Computer


  9. Posts : 113
    Windows 7 Professional X64
    Thread Starter
       #29

    Hello. Ok so i have done both tests. Prime went perfect no errors. the memtest I've posted a picture of what was on the screen as i was not sure if its good/bad. Its been attached to the first post and here.
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #30

    That is showing 28,160 errors, one error is too many.

    Did you run the memtest86+ with all RAM cards installed?

    First can you enter your System Specs in the drop box on the lower left of any of your posts. This will help with troubleshooting.

    Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.

    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums


    Go to your BIOS and tell us what the CPU, RAM and North Bridge (NB) voltages are.


      My Computer


 
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