New
#51
So should I RMA the board or buy a new one? I'd prefer the former, but if the latter is the only option then oh well. I'll start shopping for motherboards if I get one more BSOD
So should I RMA the board or buy a new one? I'd prefer the former, but if the latter is the only option then oh well. I'll start shopping for motherboards if I get one more BSOD
How old is the board?
Sorry I haven't been keeping up here.
If it's new I would send it back to the store for credit and run the replace that way.
Bought it in december, but from what I can tell it is a 3 year limited warranty. So I should be able to RMA it?
Yes you should be able to rma it. If it is the make and model of motherboard that is actually the problem though. This step may prove ineffective.
this is a difficult call to make as it is not a decision made with 100% certainty
if you RMA the board under warranty and its a ram match issue you will still have the problem as maguscreed said above
I would personally call the shop who provided the board and tell them the truth, which is you have an ongoing Bluescreen crash problem and under the advice of a computer technician you have tried all of the different driver and bios update possibilities running from a fresh install and everything points at the motherboard being faulty. Then ask them if you RMA this board can they provide you with something else that is more stable as a replacement ?
If you where local to me I would want this computer in my own test environment before I made a call ?
I updated the bios to its most recent version a few weeks ago. I think I will wait to see if I get another BSOD until I make the call on the RMA. Also, one of the recent BSODs indicated a system file that SuperAntiSpyware commonly uses. So I uninstalled that program. It's a long shot, but you never know.
I will for sure use this tactic after the next BSOD. Fingers still crossed (just got back from trip)
It was going so well! But I had a BSOD this morning... BSV is attached. Not sure if there is even a point anymore to attaching the minidump. However there are 3 things I uncovered:
1. PC wouldn't boot after BSOD, but once I toggled the power switch on the power supply once, it booted fine
2. In the event log, I noticed that the scheduled disk defrag started a minute before the BSOD, so I disabled the automatic defragging
3. Also in the event log, I saw that there was a Microsoft Security Essentials application error at almost the second of the BSOD. So I uninstalled it.
Anyone got any insight on this? Also, can someone point me in the direction of some strong and free antivirus software now that SuperAntiSpyware and MSE are gone