Here's my BSOD problem :)

Page 3 of 11 FirstFirst 12345 ... LastLast

  1. Posts : 1,808
    Windows 7 64b Ultimate
       #21

    OV099 said:
    Okay, got the new versions of the info -- although, I'm guessing that the dump files or such, they overwrote the ones from the first BS and maybe from the second right after. I don't know, but not much I can do about it, I guess.

    Lois
    Ok, this one showed some new stuff:

    I gather you have smartware on, it's causing trouble. Some 20 menstions in 2011 alone...

    follow this thread to remove it:
    How to uninstall WD SmartWare from Windows (7, Vista, or XP) and Mac OSX (10.4, 10.5, and 10.6),
      My Computer


  2. Posts : 1,808
    Windows 7 64b Ultimate
       #22

    also, you have loads of Chrome issues with a known problem driver: gcswf32.dll

    See below thread to disable this faulty flash driver

    Disable the Old Adobe Flash Plugin in Google Chrome - How-To Geek
      My Computer


  3. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #23

    I did the second one, but the first one - would you happen to know if I'll still be able to access/use my external hard drive, since I think that program is related to it?

    Lois
      My Computer


  4. Posts : 1,808
    Windows 7 64b Ultimate
       #24

    OV099 said:
    I did the second one, but the first one - would you happen to know if I'll still be able to access/use my external hard drive, since I think that program is related to it?

    Lois
    That should not be a problem. WD Smartware should not 'run the disk and make it available to you in explorer for example'. It is an extra utility which sometimes causes problems. I would completely remove. Once you've found your real problem and have proven WD Smartware to not be the issue... re-download from Western Digital. That way you'll also be sure to have the latest...
      My Computer


  5. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #25

    Okie dokie, will try it now -- it kind of sounded like it was okay to remove, given it's description, but just wanted to be sure. Here goes nothing.

    Lois
      My Computer


  6. Posts : 1,808
    Windows 7 64b Ultimate
       #26

    Hello OV, hope you're alright? Did it work? Or do we have some more searching to do...:)
      My Computer


  7. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #27

    Well, I was waiting a bit as to not jinx it, but so far so good -- no freezing, no BS's... I uninstalled the program, and for the heck of it, restarted, just to make sure the thing realizes the program isn't there anymore. And it's been on without any problems since. Well, I also haven't done major stuff like video just yet, but figure one thing at a time. Though I did have some streaming video go for a while as I was watching the astronauts land in Florida. Anyway, also something else -- for ages, for what seems to be since I got this computer, but that might not be accurate, on startup, I always had this darn folder open up. Think to Program Files. But it never actually did anything, it was just always an annoyance, I'd x out of it, no big deal. When I went to restart it after uninstalling this morning, it apparently didn't come up. Not sure if it's connected or what, or even if it will return again, but that was a surprise. But so far, so good... really hoping you never have to hear from me again... but who knows, might have just jinxed it. LOL

    PS - I was going to try shutting down my antivirus program today as a test; last night I realized that it seemed like when the problems start in the day when this all began, it was around the time my AVG was set to go off to scan. That's at 10:30 am... but I am pretty sure that it wasn't always around then, maybe before, but it just seemed like, hey, have to try something. But didn't want to do it today, given that I wouldn't be able to tell which actually worked, the uninstall or virus program shutdown. But today, 10:30 - 11:30 came and went, as did a few other hours too, and like I said, so far so good. Oh, haven't tried to plug in my external hard drive just yet, figuring that can wait. Let's just get through this day first and then play with that. And now I'll shut up... LOL :)

    Lois
      My Computer


  8. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #28

    Yeah, yeah, just me again... Sigh. Anyway, this time I had Tweetdeck open, and two Chrome tabs, one was streaming video for an hour, close to the end of the show where I was going to shut it down. I got two very quick BS's, and it restarted on its own. It froze midstartup. Tried again, gave me the choice between regular startup and the, Startup Repair utility, I guess. I tried that one, figured might be a good idea, got another BS. That one I could actually see and read, and that was the 1e, all zeroes one. Tried startup again, this time just normal. Got up, started the program to gather the info, and it froze. Another try, and now it froze again. I probably should delete this, but guess I'll leave it but I'll have to try getting the info for you tomorrow morning, because I'm ready to drop right now. But I'll get back to you, hopefully.

    On the bright side, that annoying folder that I told you always opened up on startup for no apparent reason? Hasn't happened again yet. So guess that's something.

    Lois
      My Computer


  9. Posts : 1,808
    Windows 7 64b Ultimate
       #29

    OV099 said:
    Yeah, yeah, just me again... Sigh. Anyway, this time I had Tweetdeck open, and two Chrome tabs, one was streaming video for an hour, close to the end of the show where I was going to shut it down. I got two very quick BS's, and it restarted on its own. It froze midstartup. Tried again, gave me the choice between regular startup and the, Startup Repair utility, I guess. I tried that one, figured might be a good idea, got another BS. That one I could actually see and read, and that was the 1e, all zeroes one. Tried startup again, this time just normal. Got up, started the program to gather the info, and it froze. Another try, and now it froze again. I probably should delete this, but guess I'll leave it but I'll have to try getting the info for you tomorrow morning, because I'm ready to drop right now. But I'll get back to you, hopefully.

    On the bright side, that annoying folder that I told you always opened up on startup for no apparent reason? Hasn't happened again yet. So guess that's something.

    Lois
    mmm sorry this isn't going any faster. Can you think back and firgure out if temperatures (inside of your PC ) could have anything to do with it? Does it primarly BS when hot (obviously it is still hot when restarting)?
      My Computer


  10. Posts : 64
    Microsoft Windows 7 Home Premium (x64) Build 7601
    Thread Starter
       #30

    Well, I can only give you an unscientific answer -- I'm on it now, and it's obiviously cool. But by the time 9 pm rolls around, yeah, it's hot, but it doesn't seem like it's anymore hot than it is a few hours ago, but definitely not like it is right now, only having been on ~ 15 minutes. Guess that doesn't help much.

    Lois
      My Computer


 
Page 3 of 11 FirstFirst 12345 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:29.
Find Us