Bsod


  1. GWN
    Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Bsod


    BSOD - Often

    1 Month old
    DELL XPS L702X
    Windows 7 Home Premium 64bit
    RAM 8.00 GB
    NVIDIA GeForce GT 555M
    1920 x 1080

    Hard Drives ST9500420AS

    perfmon report an error occured while attempting to generate the report
    The wait for the report generation tool to finish has timed out.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    A Zone Alarm software probably Zone Alarm Firewall is the cause, please remove it from your system

    Upgrade your Kaspersky product to version 2012
    http://www.kaspersky.com/productupdates

    Remove McAfee, running multiple security suites causes BSODs
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    UNEXPECTED_KERNEL_MODE_TRAP (7f)
    This means a trap occurred in kernel mode, and it's a trap of a kind
    that the kernel isn't allowed to have/catch (bound trap) or that
    is always instant death (double fault).  The first number in the
    bugcheck params is the number of the trap (8 = double fault, etc)
    Consult an Intel x86 family manual to learn more about what these
    traps are. Here is a *portion* of those codes:
    If kv shows a taskGate
            use .tss on the part before the colon, then kv.
    Else if kv shows a trapframe
            use .trap on that value
    Else
            .trap on the appropriate frame will show where the trap was taken
            (on x86, this will be the ebp that goes with the procedure KiTrap)
    Endif
    kb will then show the corrected stack.
    Arguments:
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050033
    Arg3: 00000000000406f8
    Arg4: fffff880107ba38c
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x7f_8
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  9
    
    LAST_CONTROL_TRANSFER:  from fffff800030e12a9 to fffff800030e1d00
    
    STACK_TEXT:  
    fffff800`09504d28 fffff800`030e12a9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
    fffff800`09504d30 fffff800`030df772 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`09504e70 fffff880`107ba38c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
    fffff880`0af9efb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiProcessIsrVSync+0x64
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VidSchiProcessIsrVSync+64
    fffff880`107ba38c e86b620000      call    dxgmms1!VidSchiUpdateCurrentIsrFrameTime (fffff880`107c05fc)
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrVSync+64
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce799c1
    
    FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64
    
    BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrVSync+64
    
    Followup: MachineOwner
    ---------
      My Computer


  3. GWN
    Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I uninstalled McAfee when I installed ZoneAlarm.

    BSOD often happens when I've shut down ZoneAlarm?
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    GWN said:
    I uninstalled McAfee when I installed ZoneAlarm.

    BSOD often happens when I've shut down ZoneAlarm?
    This bugcheck is very often caused by Zone Alarm thats why I told you to remove it :)
      My Computer


 

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