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#1
BSOD on boot
My laptop previously had Windows 7 32bit on it, it had been running fine. Yesterday I did a clean install to 64bit Pro. However, now sometimes when booting I receive a blue screen prior to the logon screen. The bsod doesn't occur everytime, just randomly. I'm just wondering if anyone had any idea what the problem is
The minidump is below.
Code:WINLOGON_FATAL_ERROR (c000021a) The Winlogon process terminated unexpectedly. Arguments: Arg1: fffff8a003b84b10, String that identifies the problem. Arg2: 0000000000000000, Error Code. Arg3: ffffffffc0000001 Arg4: 0000000000100448 Debugging Details: ------------------ BUGCHECK_STR: 0xc000021a_0 ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down. EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down. EXCEPTION_PARAMETER1: fffff8a003b84b10 EXCEPTION_PARAMETER2: 0000000000000000 EXCEPTION_PARAMETER3: ffffffffc0000001 EXCEPTION_PARAMETER4: 100448 ADDITIONAL_DEBUG_TEXT: initial session process or CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: smss.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002cd0c6e to fffff800028735c0 STACK_TEXT: fffff880`02e534e8 fffff800`02cd0c6e : 00000000`0000004c 00000000`c000021a fffff880`02e53608 fffffa80`04a27c20 : nt!KeBugCheckEx fffff880`02e534f0 fffff800`02ac0f71 : fffffa80`04f30eb6 fffff880`02e53ca0 00000000`00000100 fffffa80`0498c160 : nt!PoShutdownBugCheck+0xae fffff880`02e53570 fffff800`028bdd84 : 00000000`00000000 00000000`00000004 00000000`00000000 00000000`005af401 : nt!ExpSystemErrorHandler2+0x5e1 fffff880`02e537a0 fffff800`02ca3f31 : 00000000`c000021a 00000000`00000004 00000000`00000001 fffff880`02e53b58 : nt!ExpSystemErrorHandler+0xd4 fffff880`02e537e0 fffff800`02ca57a3 : 00000000`c000021a fffffa80`00000004 fffff8a0`00000001 fffff880`02e53b58 : nt!ExpRaiseHardError+0xe1 fffff880`02e53b10 fffff800`02872813 : fffffa80`048b3b60 00000000`00000001 00000000`005af3f8 fffff800`02b86294 : nt!NtRaiseHardError+0x1a1 fffff880`02e53bb0 00000000`770809ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`005af3d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x770809ea STACK_COMMAND: kb FOLLOWUP_IP: nt!ExpSystemErrorHandler2+5e1 fffff800`02ac0f71 cc int 3 SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!ExpSystemErrorHandler2+5e1 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aa44 FAILURE_BUCKET_ID: X64_0xc000021a_0_nt!ExpSystemErrorHandler2+5e1 BUCKET_ID: X64_0xc000021a_0_nt!ExpSystemErrorHandler2+5e1
Last edited by peaco19; 05 Oct 2011 at 11:39.