New
#1
Internet disconnects then CPU lagspikes,try to shutdown and I get BSOD
Hello all, two times since I got this new computer it has ended up Bluescreening.
I have noticed that during both of these times, my internet stops working. A process (which i believe relates to my Ralink Wireless LAN Card) called "svchost.exe" takes a lot of memory and the service name is "wudfsvc". Then I check the performance tab and my CPU's performance spikes 25-40% constantly. Then, the only time I receive the bluescreen is when I try to shut down my computer (if my cpu usage isn't spiking and I do have access to the internet, it shuts down fine and normal, it is only during this weird random event that I get bluescreen trying to shut down). I had installed drivers for my videocard, but that is about it. I did NOT install any drivers relating to my LAN card.
Please note that this occurs randomly and that particular service is always running at 150k memory usage. However, the only time I get this bluescreen is when the CPU usage starts to spike, my internet goes down and I try to shut down my computer.
Upon restarting my computer if this happens, it gets stuck on the splashscreen. So I end up turning it off completely and doing a normal boot up and the computer works perfectly fine.
ALIENWARE AURORA R3
i5-2400 3.10 ghz
radeon 6950
Is Windows 7 . . .
- x64
- Windows 7
- OEM
- 2 week old computer