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Windows 7 64 Bit System Power loss from Kernel power ID 41 (63)
Within the first five mins of any game or using Netflix, my computer will lose all power. The system does not freeze; the power just goes out like a light. I cannot power my system back on after that point unless I turn the switch from the power supply itself off and then back on, and then I can power my system back on. When I get back into windows I check the event log and it shows it was a Kernel- power ID 41 (63). I have been searching all over the web to find an answer to this issue and so far the only answers I can find are from posts over a year ago which talk about older versions of windows and hardware. The CPU and Video cards over clocking is turned off.
This system was built on 11/18/2011
Asus motherboard: M4A87TD EVO (BIOS: Up to Date) (Drivers: Up to Date)
· VIA Audio Drive: Up to Date (v. 1.2.24.0)
· AMD Chipset Driver: Up to Date
· Realtek LAN Driver: Up to date (V. 7.46.610.2011)
· AMD Phenom 2 X4 965 Processor 3.40 GHz Quad-Core
· Hard Drive: WDC 500GB 7200RPMwww
· RAM: G.Skill Ripjaws 8GB (2x4GB) DDR3 1600
· Window 7 Pro 64 Bit Service Pack 1
· Video Card: GeForce GTX 560 1GB Driver: Up to Date (v. 8.17.12.8562) Have Direct x11
· Power Supply 750W
Log Name: System
Source: Kernel Power
Event ID: 41
Level: Critical
Task Category: (63)
<Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-11-21T01:30:19.863212800Z" />
<EventRecordID>5409</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>BioAcid-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
· I have done a clean reinstall
· It is a new system so there is very little amount of programs on the hard drive.
· It is odd that in safe mode I can watch Netflix but running windows it normal will cause the crash.
· I cannot test the games in safe mode so no help there.