Windows freezes before logon screen, even in safe mode

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xboxhaxorz

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• Feb 26, 2012

• #1

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.

 

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7

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writhziden

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• Feb 26, 2012

• #2

Use the http://www.sevenforums.com/tutorials/666-advanced-boot-options.html to select Last Known Good Configuration (advanced) and report back whether it helps.

 

My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850

Computer Manufacturer/Model Number

HP Pavilion e9110t

OS

Windows 7 Home Premium 64 Bit

CPU

Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz

Motherboard

Pegatron IPIEL-LA3

Memory

6.00 GB Hundai HMT125U6BFR8C-H9

Graphics Card(s)

ATI Radeon HD 4850

Sound Card

Realtek High Definition Audio/ATI High Definition Audio

Monitor(s) Displays

Acer AL2216W

Screen Resolution

1680x1050

Hard Drives

Hitachi HDP725050GLA360 ATA Device 500 GB

PSU

Unknown/installed by HP

Case

HP generic case

Cooling

Intel Stock Cooling

Keyboard

HP Keyboard

Mouse

HP Mouse

Internet Speed

Download: 19.15 Mbps Upload: 1.67 Mbps

Other Info

Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter

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xboxhaxorz

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• Mar 8, 2012

• #3

exact same issue

 

My Computer

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7

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7

writhziden

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• Mar 8, 2012

• #4

http://www.sevenforums.com/tutorials/666-advanced-boot-options.html -> Repair Your Computer -> http://www.sevenforums.com/tutorials/668-system-recovery-options.html -> System Restore -> http://www.sevenforums.com/tutorials/700-system-restore.html OPTION TWO

 

My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850

Computer Manufacturer/Model Number

HP Pavilion e9110t

OS

Windows 7 Home Premium 64 Bit

CPU

Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz

Motherboard

Pegatron IPIEL-LA3

Memory

6.00 GB Hundai HMT125U6BFR8C-H9

Graphics Card(s)

ATI Radeon HD 4850

Sound Card

Realtek High Definition Audio/ATI High Definition Audio

Monitor(s) Displays

Acer AL2216W

Screen Resolution

1680x1050

Hard Drives

Hitachi HDP725050GLA360 ATA Device 500 GB

PSU

Unknown/installed by HP

Case

HP generic case

Cooling

Intel Stock Cooling

Keyboard

HP Keyboard

Mouse

HP Mouse

Internet Speed

Download: 19.15 Mbps Upload: 1.67 Mbps

Other Info

Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter

X

xboxhaxorz

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• Mar 8, 2012

• #5

wont let me do that, unable to do recovery it says

 

My Computer

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7

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7

W

williamsage

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• Mar 8, 2012

• #6

i have similar situation

My laptop does that too. If i press f8 to go into safe mode it freezes up. Then I try shutting down my laptop while in windows. It brought up the safe mode but when i hit enter it freezes up. What could cause this, how would i resolve this? If anybody knows please let me know.

 

My Computer

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windows 7 ultimate 32bitamd dual core

Computer Manufacturer/Model Number

toshiba

OS

windows 7 ultimate 32bit

CPU

amd dual core

Hard Drives

500gb

writhziden

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• Mar 8, 2012

• #7

xboxhaxorz, are you able to move the mouse once Windows starts with the cursor and black screen?

williamsage please start your own thread as I am not sure your problem is related at this time. You are welcome to continue following this thread as well, but you should try to get dedicated help from the experts on here.

 

My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850

Computer Manufacturer/Model Number

HP Pavilion e9110t

OS

Windows 7 Home Premium 64 Bit

CPU

Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz

Motherboard

Pegatron IPIEL-LA3

Memory

6.00 GB Hundai HMT125U6BFR8C-H9

Graphics Card(s)

ATI Radeon HD 4850

Sound Card

Realtek High Definition Audio/ATI High Definition Audio

Monitor(s) Displays

Acer AL2216W

Screen Resolution

1680x1050

Hard Drives

Hitachi HDP725050GLA360 ATA Device 500 GB

PSU

Unknown/installed by HP

Case

HP generic case

Cooling

Intel Stock Cooling

Keyboard

HP Keyboard

Mouse

HP Mouse

Internet Speed

Download: 19.15 Mbps Upload: 1.67 Mbps

Other Info

Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter

X

xboxhaxorz

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• Mar 9, 2012

• #8

it actually shows the wallpaper, and yes i can move the cursor

 

My Computer

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7

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7

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xboxhaxorz

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• Mar 9, 2012

• #9

do i need to reinstall windows, is this install fubar

 

My Computer

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writhziden

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• Mar 9, 2012

• #10

I am wondering if you have a virus. Try scanning for viruses with the

BitDefender rescue CD​

and

Microsoft Standalone System Sweeper Beta | Microsoft Connect​

which do not require Windows to run. You will have to put them on either a CD/DVD or USB and run them by making sure your CD/DVD drive or USB drive is set to boot first through the BIOS.

 

My Computer

At a glance

Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850

Computer Manufacturer/Model Number

HP Pavilion e9110t

OS

Windows 7 Home Premium 64 Bit

CPU

Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz

Motherboard

Pegatron IPIEL-LA3

Memory

6.00 GB Hundai HMT125U6BFR8C-H9

Graphics Card(s)

ATI Radeon HD 4850

Sound Card

Realtek High Definition Audio/ATI High Definition Audio

Monitor(s) Displays

Acer AL2216W

Screen Resolution

1680x1050

Hard Drives

Hitachi HDP725050GLA360 ATA Device 500 GB

PSU

Unknown/installed by HP

Case

HP generic case

Cooling

Intel Stock Cooling

Keyboard

HP Keyboard

Mouse

HP Mouse

Internet Speed

Download: 19.15 Mbps Upload: 1.67 Mbps

Other Info

Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter

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ithinkigotit

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1

• Mar 26, 2013

• #11

i think i got it

just wait and some repair thing will pop up and i think that will help but i am posting as it is repairing

 

My Computer

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Windows 7 Home Premium 64bit

Computer type

Laptop

Computer Manufacturer/Model Number

Dell

OS

Windows 7 Home Premium 64bit