BSOD when running handbrake or during large file transfers


  1. Jesster
    Posts : 1
    Windows 7 Enterprise
       New #1

    BSOD when running handbrake or during large file transfers


    This is a computer that I built a couple of months ago and it consistently crashes when running handbrake, not every time but say 3 out of 4 times. It will also crash when making large file transfers like moving my movies from one hard drive to another. I have ran Memtest86 without any problems. I have also ran Prime95. When running prime95 these are the options:

    It ran the first two options with no problems, but crashes pretty quickly when running the blend test.

    Here is a copy of the report from reliability manager for the crash:

    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎3/‎13/‎2012 7:27 PM

    Status
    Not reported

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1033

    Extra information about the problem
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800768D8F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1


    I have updated and reupdated all the drivers a couple of times.

    Also I ran handbrake in SAFEMODE and still had the crash. I was trying to eliminate some of the hardware and drivers from causing the crashes, but I am not sure what drivers or hardware are eliminated during SAFEMODE.

    Please help....thanks.

    System Specs:
    OS - Windows 7 Enterprise(64 BIT) SP1
    CPU - Intel Core2Quad Q9550 Motherboard - Asus P5N-VM WS (REFURBISHED)
    Memory - 8GB - DDR2 G.SKILL Graphics Card - Integrated NVIDIA FX470 Hard Drives - WD 750G & WD 2TB PSU - THERMALTAKE 430W Cooling - COOLMASTER
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Your .dmp file shows a stop error of 0x124 which is a general hardware error .
    A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

    Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
    Some generic advice.

    If you are overclocking STOP. Return to the default settings at least for now.
    If you are running a RAID update its driver.


    You can read more on this error and what to try here...     Stop 0x124 - what it means and what to try
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