New
#1
My laptop locks up when I perform certain tasks
I've been having this issue for maybe three weeks now, and I'm hoping someone can at least shed some light on what might be causing it. I've got an ASUS K50IJ notebook, and lately, when I try to Save, Save As or Browse files on my computer, it freezes. This doesn't happen all the time; it's pretty unpredictable. In fact, the problem disappeared for a whole week before showing up again today.
The nature of each crash tends to vary. Sometimes the whole system locks up, and I have to forcibly shut it down with the power button. Other times, the window that triggered the problem is the only thing that freezes. Furthermore, sometimes the computer will unfreeze after several minutes, while in other cases my only option is to restart.
Usually when this happens, the laptop makes strange noises that sound as if it's struggling to read a disc or something. I've never had an issue like this before and I don't know how to begin troubleshooting it. I've only found a handful of cases where people have experienced similar issues, so I'm at a loss.
Any help would be much appreciated. Thanks.