BSOD/Crashes and Freezes During Start up


  1. Posts : 83
    Microsoft Windows 7 Home Premium 64bit
       #1

    BSOD/Crashes and Freezes During Start up


    Attachment 209534 <--- Crashes


    Attachment 209535 <---- System info


    My Laptop Crashes During Start up randomly
    BSOD Just started to appear
    Sometimes i make it to the log in screen and then i hear a weird like screech and it freezes
    I Also cant access BIOS Because my BOOT MANAGER Interferes ive tried multiple different keys and they all Bring me to the BOOT Manager and it makes me chooses between the OS Windows 7 or Windows Memory Diagnostics.

    Finally I use an external Hard drive to play my video games and the program usually needs to be re installed after crashes
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Have you run the Windows Memory Diagnostics?


    Your crashes indicate possible data corruption and/or memory issues. The crashes could also be caused by viruses.
    • If you are overclocking any hardware, please stop.

    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.

    • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

    • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with AVG.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  3. Posts : 83
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Log Name: Application
    Source: Microsoft-Windows-Wininit
    Date: 5/1/2012 5:07:52 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Maxx-PC
    Description:


    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    221184 file records processed.

    File verification completed.
    354 large file records processed.

    0 bad file records processed.

    0 EA records processed.

    60 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...
    268774 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...
    221184 file SDs/SIDs processed.

    Cleaning up 77 unused index entries from index $SII of file 0x9.
    Cleaning up 77 unused index entries from index $SDH of file 0x9.
    Cleaning up 77 unused security descriptors.
    Security descriptor verification completed.
    23796 data files processed.

    CHKDSK is verifying Usn Journal...
    36172968 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    221168 files processed.

    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    12139903 free clusters processed.

    Free space verification is complete.
    Windows has checked the file system and found no problems.

    78045183 KB total disk space.
    29093600 KB in 85990 files.
    64688 KB in 23797 indexes.
    0 KB in bad sectors.
    327283 KB in use by the system.
    65536 KB occupied by the log file.
    48559612 KB available on disk.

    4096 bytes in each allocation unit.
    19511295 total allocation units on disk.
    12139903 allocation units available on disk.

    Internal Info:
    00 60 03 00 e6 ac 01 00 37 39 03 00 00 00 00 00 .`......79......
    8d 60 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 .`..<...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-05-01T21:07:52.000000000Z" />
    <EventRecordID>4328</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Maxx-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>

    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    221184 file records processed.

    File verification completed.
    354 large file records processed.

    0 bad file records processed.

    0 EA records processed.

    60 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...
    268774 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...
    221184 file SDs/SIDs processed.

    Cleaning up 77 unused index entries from index $SII of file 0x9.
    Cleaning up 77 unused index entries from index $SDH of file 0x9.
    Cleaning up 77 unused security descriptors.
    Security descriptor verification completed.
    23796 data files processed.

    CHKDSK is verifying Usn Journal...
    36172968 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    221168 files processed.

    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    12139903 free clusters processed.

    Free space verification is complete.
    Windows has checked the file system and found no problems.

    78045183 KB total disk space.
    29093600 KB in 85990 files.
    64688 KB in 23797 indexes.
    0 KB in bad sectors.
    327283 KB in use by the system.
    65536 KB occupied by the log file.
    48559612 KB available on disk.

    4096 bytes in each allocation unit.
    19511295 total allocation units on disk.
    12139903 allocation units available on disk.

    Internal Info:
    00 60 03 00 e6 ac 01 00 37 39 03 00 00 00 00 00 .`......79......
    8d 60 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 .`..&lt;...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
    </EventData>
    </Event>



    I'm Hoping this is what your looking for
      My Computer


  4. Posts : 83
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Okay SO far

    My AVG has Resulted in Zero Problems
    Malware Bytes No Problems
    sfc /scannon : No Integrity Problems
    Memtest and Extended Mem Diagnostics will be ran tonight and reported back to you with results


    Thank You for your help
    - Maxx
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    You're welcome. Nice job cruising through the steps. :)

    Look forward to seeing how the memory diagnostics turn out. I always hope hardware tests come up clean and it is a software problem since those are easier to fix, albeit somewhat more annoying if it comes down to a clean install of Windows 7. But at least software problems do not require expensive replacements like hardware problems do.
      My Computer


  6. Posts : 83
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Okay so I Ran Memory Diagnostics Last night just don't know where i would find the results, only thing is my mother could of easily shut down my laptop mid Pass late night after i feel asleep.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    The Windows memory diagnostics log can be found in Memory Diagnostics Tool - Read Event Viewer Log

    Memtest86+ does not generate a log and will run until someone stops it or until there is a hardware fault. Memory errors will not cause it to stop, but an overheating system, bad PSU, bad peripheral device, etc. may if it causes the system to shut down to protect itself.
      My Computer


 

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