I still can't figure out how to run the SF Diagnostic tool as an admin (right clicking and cntrl+shift did not work), so any other suggestions on accessing dump files?
Should I install the programs you suggested above? I have AVG for anti-virus and I ran the scanner yesterday and no viruses were detected.
What can I do about that driver?
So I followed your suggestions and
1. Malwarebytes did not detect anything
2. Microsoft security essentials does not seem to have installed because nothing happens after I run it and I am flagged for not having an anti-virus program installed (I still cannot open anything in System and Security btw)
3. Setting up a clean boot seems to not have done anything and, in fact, I have 2 additional problems being, 1) I cannot use the scroll function on my touch pad and 2) my cursor occasionally jumps to a different spot when I am typing
What shall I do next?
I cannot update the driver because I do not have admin rights. In fact, I can't even access the updates from the Windows Update under System and Security.
I'm not sure, but after I reset my computer and I found the right click issue, I realized I also didn't have admin rights even though I'm the only user. Hence, I wasn't able to run SF Diagnostic tool.
Curious, I tried system restore and this is the error that I got:
System Restore does not appear to be functioning correctly on this system.
A Volume Shadow Copy Service component encountered an unexpected error. Check the application event log for more information. (0x80042302)
Last edited by color567; 23 Aug 2012 at 17:20.
Enable this account, it has adminsitrative rights.
Built-in Administrator Account - Enable or Disable[2]=User Accounts
Following this tutorial to access admin rights: Built-in Administrator - Enable from WinRE
Using option 2, I got stuck at step 5 because when I tried to open SAM, an error message popped up stating that the file was in use (which I really don't understand how it could have been). It appears others have had the same issue and had to use their system recovery disk, which I don't have. I only have a recovery partition, which if I run would wipe everything clear.
Sounds like your system is borked. You have the option to save your stuff and then use the recovery partition. You can try this first.
SFC /SCANNOW Command - System File Checker
If that does not work and you can borrow a Seven Install Cd, we can do a repair install.
And finally the restoration.
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