BSOD during sleep mode ntoskrnl.exe (nt+0x8207A)


  1. Posts : 5
    windows 7 home premium x64
       #1

    BSOD during sleep mode ntoskrnl.exe (nt+0x8207A)


    Hi all,

    Recently I seem to be getting recurring BSOD with sleep mode (or that's my guess). I've attached the log files. Any help is appreciated


    computer name: SEAN-VAIO
    windows version: Windows 7 Service Pack 1, 6.1, build: 7601
    windows dir: C:\Windows
    CPU: GenuineIntel Intel(R) Core(TM) i7-2640M CPU @ 2.80GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 8501669888 total
    VM: 2147352576, free: 1916964864
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Welcome aboard.
    Code:
    ...................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000009F, {4, 258, fffffa8007338040, fffff80000b9c3d0}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    As all the dumps indicating the same thing, We may go for some memory test.
    RAM - Test with Memtest86+

    At the same time, let us enable driver verifier.
    Driver Verifier - Enable and Disable

    ► Update the following drivers.


    ► Please get rid of these programs. Those are not any good, but problems actually.



    Let us know how these went.
      My Computer


  3. Posts : 5
    windows 7 home premium x64
    Thread Starter
       #3

    So I tried all to the best of my ability. Still having the same problem. No issues on Memchk. Attached are the updated logs
      My Computer


  4. Posts : 5
    windows 7 home premium x64
    Thread Starter
       #4

    Anyone?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    This is your network adapter driver.
    Code:
    Name    [00000018] Realtek PCIe GBE Family Controller
    Adapter Type    Ethernet 802.3
    Driver    c:\windows\system32\drivers\rt64win7.sys (7.40.126.2011, 415.10 KB (425,064 bytes), 29/12/2011 2:49 AM)
    upgrade the network driver:

    Download the network card driver from manufactuer's website, Realtek
    Then reinstall the driver:

    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
    2. Double click to expand "Network adaptors".
    3. Right click your network card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer

    If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

    Update MSE regularly, too.
      My Computer


  6. Posts : 5
    windows 7 home premium x64
    Thread Starter
       #6

    Network driver updated. Continued crashing.
      My Computer


  7. Posts : 5
    windows 7 home premium x64
    Thread Starter
       #7

    Anyone have any other suggestions?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

    Driver Verifier - Enable and Disable

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


 

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