BSOD when installing a new RAM


  1. Posts : 8
    Windows 7 Professional 32bit
       #1

    BSOD when installing a new RAM


    Hi,

    I replaced an old 512RAM to a 1 Gb RAM, but blue screen occurred. It showed BAD_POOL_HEADER and MEMORY_MANAGEMENT errors.

    The scanned file is uploaded. I got this zip file by running the dumps tools provided in this forum. However, when I run it, I have removed the new RAM, because I cannot boot the system with the new RAM.

    Hopefully I can find the solution in this forum. Thanks.

    Bests,
    Xiaodong
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    i2000s said:
    Hi,

    I replaced an old 512RAM to a 1 Gb RAM, but blue screen occurred. It showed BAD_POOL_HEADER and MEMORY_MANAGEMENT errors.

    The scanned file is uploaded. I got this zip file by running the dumps tools provided in this forum. However, when I run it, I have removed the new RAM, because I cannot boot the system with the new RAM.

    Hopefully I can find the solution in this forum. Thanks.

    Bests,
    Xiaodong
    Hello there!

    Insert your new RAM then run Memory Diagnostic using MemTest86+ RAM - Test with Memtest86+
      My Computer


  3. Posts : 8
    Windows 7 Professional 32bit
    Thread Starter
       #3

    Thanks for your response. Can I run the memory test using a Ubuntu live CD which has a Memory86 test tool in it? I don't have an empty USB or CD at hand. Actually, I can boot into the ubuntu system installed in my computer.

    Thanks again.
      My Computer


  4. Posts : 8
    Windows 7 Professional 32bit
    Thread Starter
       #4

    I am using my Ubuntu Live CD to test the Memory with the build-in Memtest86+ V4.10 tool.

    Editted...
    Last edited by i2000s; 14 Oct 2012 at 22:24.
      My Computer


  5. Posts : 8
    Windows 7 Professional 32bit
    Thread Starter
       #5

    Ok, here is the result:

    The new RAM stick doesn't work at all. It fails totally. I cannot boot the computer at all if I only insert that stick. The CPU doesn't run, the screen is black, the CD reader starts at the beginning, the harddrive doesn't run with the new stick.

    Does that means I should replace the stick? Thanks.
      My Computer


  6. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #6

    Check and make sure the stick is compatible with your Motherboard. Try different DIMM slots if that fails then Yes, it's a bad RAM.
      My Computer


 

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