BSOD often during last weeks, error BCCode: d1

lego · 06 Dec 2012

Good Evening to all,

During last weeks my notebook started BSOD very often. Firstly it was once, twice a day, but sometimes it more than 4 times in 1 hour.
I noticed that after i run utorrent, or when i watched movie, but this was not the only cases.

Here's the message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1051

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880016106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Thank you for any help

Rob.

koolkat77 · 07 Dec 2012

Welcome to Sevenforums.

Code:

Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test.

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.

1. Click on the
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Disk Check

Free up the start-up, nothing except the antivirus is usually needed.

*Update all network drivers as well.

Post back results.

lego · 11 Dec 2012

Hello,

I read lot of threads, and also as you told me I understand that McAfee is a frequent case of BSOD. Unfortunately, i use company notebook and McAfee is our corporate standart and i am not allowed to unninstall.

I also read that combination of McAfee and utorrent app is very bad and can cause BSOD, so I unninstalled utorrent as the first thing.

System file checker did not find any integrity violations.
This is result of disk check:

Cleaning up 1249 unused index entries from index $SII of file 0x9.
Cleaning up 1249 unused index entries from index $SDH of file 0x9.
Cleaning up 1249 unused security descriptors.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
0 KB in bad sectors.

After these steps i did not get any BSOD yet. I believe it solved.

Thank you for your help and fast response..

koolkat77 · 11 Dec 2012

Sorry to hear that.

Hopefully it is resolved.

Mark the thread as solved after 1 week of observing. Good luck.

If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner