Windows 7 Machine Stuck in Start Up Repair Loop ...

Rivet

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Hello all. I have been tearing my hair out all day on this issue and hope someone can help. System specs are here.

Last night, the machine kept having the audio fade in and out and I would randomly hear the sound effect of a USB device being connected/disconnect when I wasn't do so. So, I ran CCleaner and rebooted. It the dumped me to the Start Up Repair menu and said it could not be repaired. If I hit "Finished," the machine powered down.

So I booted up the DVD for Windows 7, ran the Start Up Repair from there. It said it worked and if I run it again from the DVD, it says no errors are found. I also ran the memory checker (came up fine), ran chkdsk (came up fine), ran the Seagate Harddrive Utility for DOS (came up fine) and finally an AVG virus scan from boot media (came up fine). I attempted System Restore on every available restore point and each one failed with a hex error code.

Still, when I boot up normally, it throws me to the Start Up Repair screen, doesn't fix the issue, and produces the following output:

Problem Event Name: StartUpRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200512
Problem Signature 05: AutoFailover
Problem Signature 06: 21
Problem Signature 07: NotRootCause
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

I live in a remote area and we only have one PC repair place in town and the gentleman who runs it is gone until the 15th. I'm typing this message on an ancient Mac Book, but it won't do for the work I must complete. I'd also like to avoid having to format the HD for the obvious reason. If I absolutely have to, I will, but I'm not convinced its HD related since everything comes up clean on the HD health.

Anyone have any ideas? Thank you so much for your time.

EDIT: I just ran Windows Defender Offline and it did not find any malware.

EDIT #2: I ran sfc (sfc /scannow /offbootdir=d:\ /offwindir=d:\windows) from the install disc > Repair > Command prompt window. The result was simply:

Windows Resource Protection did not find any integrity violations.
 
Last edited:

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
Hello and welcome Rivet mate you are in the right place now and I know how frustrating it can be but there are lots of real clever folks in here that can help out.

Now can you get Malwarebytes and SuperAntiSpyware onto a stick and run these in the machine with the problem?

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

both are free and might take a while to run. Also what are you using to install the 7 on the machine as you say you don't want to format and start again which leaves me thinking you have done some stuff on the machine before this problem cropped up? I ask because I would normally say try another install. It would be useful to use the tutorial below first but you need a machine with a running system to attach the drive to.

http://www.sevenforums.com/tutorials/113967-ssd-alignment.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Good evening ICit2lol and thank you for the warm welcome and resources. I will download and use those to anti-virus applications per your recommend and report back. I am not able to boot the OS, but I will try them both.

Regarding any recent changes, I had not made any lately to the best of my recollection. Its been a while since I've installed any software and its been many months since I've installed any hardware. This nightmare started after I heard the audio fade in and out during video play back and restarted the machine. As to what I media I am using to attempt the repair, it is a standard Windows 7 Home Premium DVD-ROM disc.

Thanks again. :)

EDIT: I forgot to mention one thing; when I press F8, I never see the option for Safe mode. It always says loading files and then it drops to the Start Repair screen.
 

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
I tried using both AV tools, but it appears they need to run from within Windows. I cannot get to a desktop (safe mode, etc.).

When I F8, I only see:

Launch Startup Repair (Recommended)
Start windows Normally.

Choosing either throws me to the start up repair screen. Any ideas what I should try next? Thank you.
 
Last edited:

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
Is there a way to force Win 7 to boot into safe mode beyond the F8 method? I simply am not seeing this option on power up/F8.

Thanks much.
 

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
Hell Rivet sorry ate reply mate - work. Hum this might sound a little pedantic but did you hold the F8 key down continuously or "tap" it on power up cos that is the way to do it - so power on on just start constantly tapping that key.

Another way and well not to be recommended is to just shut down the machine illegally - turn of all power sources then restart that should bring up a black and white screen that gives options to repair / safe mode etc etc. But try the other method first.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks for the reply. I've tried the power on/tab F8 over a dozen times now. It just doesn't come up. I see the black'n'white screen where the safe mode option should be, but it only gives those two options.

I'm not sure what is meant by shutting down illegally. If you mean just turning off the power when its stuck in the Repair cycle, I've tried that more times than I can recall.

Thanks again.
 

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
Sorry for the double, post, but another couple thoughts:

Considering the audio was fading in and out and I could hear the USB plugin/remove noise, could this be a flaky driver?

Also, I am able to boot an Ubuntu LiveCD and "see" the C drive fine. In doing this, is there anything I could check (logs, etc.) that would tell us anything?

Thanks again.
 

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
Sorry for the double, post, but another couple thoughts:

Considering the audio was fading in and out and I could hear the USB plugin/remove noise, could this be a flaky driver?

Also, I am able to boot an Ubuntu LiveCD and "see" the C drive fine. In doing this, is there anything I could check (logs, etc.) that would tell us anything?

Thanks again.
Yes mate the Ubuntu boot is an option I use quite a lot when the drive is playing up - good idea. In there if you click on the third tab down I think it is it will show up the drives connected up from there just go in s normal and pick out what you want to see. My pic shows a very old drive I did once where the login had been forgotten - a neat hack when you need it.

Oh meant to mention if you didn't know you can also access the net via the Firefox - another neat hack when you can't get the machine' own LAN to work.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks again for the reply. With the Ubuntu disc, I was able to make a complete backup in addition to a less complete one I already had. Is there anything I can tweek on the C drive via Ubuntu that will force Win 7 to boot into Safe mode?

Thanks for the link. Unfortunately, I am not even getting to a desktop, so I can't follow those steps.

Thanks again.
 

My Computer My Computer

OS
Windows 7 Home Premium (64-Bit)
CPU
Intel Core i7 970 Processor 3.20GHz (6 core)
Motherboard
Gigabyte GA-X58-USB3 Motherboard
Memory
Corsair XMS3 Tri Channel 6GB PC12800 DDR3 Memory
Graphics Card(s)
GeForce GTX 560 Ti (1.5GB VRAM)
Hard Drives
Seagate 7200.11 ST31500341AS Barracuda Hard Drive - 1.5TB
Internet Speed
30mbps Cable
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