BSOD Bugcode_USB_Driver 0xFE


  1. Posts : 4
    Windows 7 x64 SP1
       #1

    BSOD Bugcode_USB_Driver 0xFE


    Asus N61Jq
    3 years old
    Windows 7 Home Premium x64 (6.1, Build 7601)

    BSOD Error:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: fe
    BCP1: 0000000000000008
    BCP2: 0000000000000006
    BCP3: 0000000000000005
    BCP4: FFFFFA8005058B20
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\031113-39530-01.dmp
    C:\Users\Cosac\AppData\Local\Temp\WER-51979-0.sysdata.xml

    _________________________________________________
    Seems to happen at random times. Same Error ever STOP screen. It started a few days ago when i bought a new usb headset but the BSOD happens even if its not plugged in. any help or insight would be greatly appreciated.
    Last edited by Cosac; 11 Mar 2013 at 21:35.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 4
    Windows 7 x64 SP1
    Thread Starter
       #3

    Heres the Diagnostic tool file, Thank you.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Do some general USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.

    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them. Let us know about all the USB devices that you use.

    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Update Atheros AR8131 PCI-E Gigabit Ethernet Controller driver from ATHEROS Network drivers for Windows
    Update Atheros AR9285 Wireless Network Adapter from ATHEROS Wireless drivers for Windows


    Search for possible updates and apply those.
    Code:
    Start Menu\Programs\NEC Electronics\USB 3.0 Host Controller Driver
    Let us know the results.
      My Computer


  5. Posts : 4
    Windows 7 x64 SP1
    Thread Starter
       #5

    i think it might be fixed. will make a new thread otherwise. Reinstalled the usb 3.0 controller.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Better you take the time, observe the situation and update the thread with the results. :)
    Whatever, you need to update Atheros AR9285.
      My Computer


  7. Posts : 4
    Windows 7 x64 SP1
    Thread Starter
       #7

    Ok working on that now, and its not fixed, happened again. i started the deletion of the drivers and lost my mouse so it was difficult to continue with the rest
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    A restart with the mouse pluged in should re enable the mouse.
      My Computer


 

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