BSOD while watching movies and also randomly, suspecting HDD overheat


  1. heyguy
    Posts : 1
    Windows 7 Home Premium x64
       New #1

    BSOD while watching movies and also randomly, suspecting HDD overheat


    Hi everyone,

    I have a Gateway AIO computer running Windows 7 Home Pre x64.

    In the past few months, it has been BSOD occasionally while I was watching movie and browsing the web. Also, lately, it has been BSOD when there is no heavy activity at all on the computer.

    When it tried to re-boot, it gave me this error message:"PXE-E61: Media test failure, check cable" and would not boot to windows.

    I tried to go into the BIOS and check and I see that the BIOS did not recognize my HDD on the SATA port.

    So I suspect something is wrong with the HDD. It is a Seagate 500GB 7200RPM.

    After I let the computer cool down for a while, then it can boot to windows again.

    After a few hours or a fews days the problem come back again. So I opened up the computer and take out the HDD and it feels kinda hot to my touch, not burning hot but above warm level, although I really don't know how hot can a HDD get and still function normally.

    I have collected the dump files by SF Diagnostic tools and attached it here.

    Please help me find out what's wrong.

    Thank you very much.
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    You're probably right. Dumps show possible problems with HDD.

    7A and F4/ Storage/Hard Drive related. Be sure to keep a back up of all your stuff.

    Upload a screenshot of your hard disk using CrystalDiskInfo:

    Make a hard drive test from the hard drive manufacturers website:

    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
    RAM - Test with Memtest86+

       Note
    Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

       Information
    Errors are sometimes found after 8 passes.

       Tip
    Do this test overnight, before going to bed.
      My Computer
    Quote Quote

  4. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #3

    After you install Crystal it will show your HDD temp, 50C is the max. You see mine is only 31C but in a desktop, inside a AIO it may run hotter.
    Attachment 262123
      My Computer
    Quote Quote

 

  Related Discussions
BSOD message indicates CDD.dll error. The error pops up generally when I'm playing online games, but not always. I do have 8Gb of RAM and suspect that the problem is 32bit version of Win 7 only seems to recognize 4Gb.
BSOD when I'm watching movies
in BSOD Help and Support

Hi guys, yesterday when I watched one of my favourite movies with Pot Player I got the BSOD and my computer automatically rebooted itself. I followed the procedure by making .zip file with SF_Diagnostic_Tool.exe and I uploaded the .zip in my thread. I`ll be very thankful if someone can analyze my...
Please, I am new to this forum. Was advised where smart people can help. What it can be? It happens almost every day.
BSOD while watching movies on VLC
in BSOD Help and Support

Hello windows 7 community, Recently I have been receiving a BSOD, most of which has been while watching videos on my vlc player. I have on the occasion received this error while listening to music on spotify. Below is the error message i get after my computer performs a memory dump and restarts....
Hello everyone! So, my computer have crashed a couple times while watching movies with BSPlayer. My friend installed windows 7 Home 64bit to my computer about 3 weeks earlier. The computer gives me this information when i startup: I have attached the .dmp files.
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:57.
Find Us