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#11
Alright lets have you runs some virus scans to make sure there is no infection. please use the following tools to check for root kits, and tough to remove viruses:
Windows Defender Offline
Anti-rootkit utility TDSSKiller
Alright lets have you runs some virus scans to make sure there is no infection. please use the following tools to check for root kits, and tough to remove viruses:
Windows Defender Offline
Anti-rootkit utility TDSSKiller
Alright I have now run both scans and both have verified that this computer is not infected.
What do you recommend next?
Try running the system file checker and a check disk:
once that is done, from an elevated command prompt run this command:SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
If the command finishes with anything other than"no violations found" run the command two more times
If on the third run there is still corruption it can not clear up run through this tutorial: SFC /SCANNOW : Run in Command Prompt at Boot
then simply for the sake of testing please run through some hard drive diagnostics to make sure you dont have a failing drive on your hands:Code:chkdsk /f /r
Hard Drive Diagnostic Procedure
Dsprague, I ran sfc.exe, got a violation the first time, but not the second. Then ran the checkdisk, Hdd cleared that with no issues. I have then ran some Western digital HDD diagonostics, that came up clean as well.
Layback Bear, Good idea, but I'm not running Ccleaner
Well that sounds good, it sounds like there may have been some system file corruption so lets wait now and see if the system stabilizes. Sometimes corrupted file systems can cause BSODs and since it seems that has cleared up hopefully we will at least be getting dump files if/when the system crashes.
Alright, Thank you once again for all the help. I really do appreciate your efforts.
I just had another blue screen, with no mention in the dump files. I don't know if one could tell much just by seeing the blue screen. However, I took images of it. Could that provide you (Dspargue) or anyone else with some additional information to assist me in solving this rather annoying issue?
Thank you