Windows files broken after a series of unsolicited shutdowns

VistaKing · 05 May 2013

After running the fix are you able to login to windows ?

Steve06 · 05 May 2013

Yes it does! You're (EDIT: I mean "cottonball is") a genius.:)
So now I can go log back to my secondary account (main account is still black) and run SSDLife directly as well as a repair install if we do not find another solution.

VistaKing · 05 May 2013

What do you mean its still black ? No icons on the main user account ?

I'm not the genius that goes to Cottonball who created the fix .

Steve06 · 05 May 2013

Yes, nothing to do in the main user account except move the mouse cursor or hit Ctrl-Alt-Del to log out of it or start the task manager. Windows key does not open the Start menu.

However, I can now start the second user account on the machine again - logging in had become impossible after running Kapersky for reasons I ignore.

Here's now the feedback from SSDLife attached. The drive has 100% health and 8 years in front of it, according to the tool. This is in line with the result from the Intel SSD Toolbox.

I'm going to sleep now and will resume tomorrow, probably by performing a repair install, in absence of a better suggestion.

Thanks to all contributors to this thread who have followed me so far.

VistaKing · 05 May 2013

When you open the task manager what Processes are running ?

Steve06 · 06 May 2013

Here come two smartphone pictures of the process list of the main (unusable) account (couldn't use the snipping tool). No applications appear in the application tab.

Any suggestions before I proceed to the repair install, anyone?

VistaKing · 06 May 2013

Steve06

I don't see explorer inside the Task Manager . Or I'm blind

Lets see something .

Can you open up the task manager in the account . Click on File -> New Task(Run…) type in explorer.exe in the Create New Task window . Then click on the OK button .

If that doesn't work

From the task manager click on File -> New Task(Run…) type REGEDIT and click on OK

Inside the registry navigate to

Code:

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell

Get a scrnshot of that .

NoelDP · 06 May 2013

,,,or even run the command

REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"

and post the results (save bandwidth! :))

Steve06 · 06 May 2013

@Vistaking:
I can confirm that explorer.exe is not loaded by default. When I start it as a new task, it appears in the process list for a few seconds and then disappears again.
The registry entry you mention contains indeed "explorer.exe".
So there must be something forcing the explorer to quit.

@Noel: When I type this into New Task dialog there's a command prompt window appearing for only a couple of milliseconds. Can't read it, sorry.

cipley · 06 May 2013

Steve06 said:

@Vistaking:
I can confirm that explorer.exe is not loaded by default. When I start it as a new task, it appears in the process list for a few seconds and then disappears again.
The registry entry you mention contains indeed "explorer.exe".
So there must be something forcing the explorer to quit.

@Noel: When I type this into New Task dialog there's a command prompt window appearing for only a couple of milliseconds. Can't read it, sorry.

...seems like it also affected the USER registry
you can try the steps from here: Troubleshooting Explorer.exe Crashing Issues