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Windows 7: BSOD while playing DOTA 2

28 Jun 2013   #1

Windows 10 Pro 64-Bit
BSOD while playing DOTA 2

Hi guys, I don't wan't to bother you but its getting annoying.

I reformatted my pc last night because of BSOD.(I intended to clean install anyway)

After re-installing everything I still getting the BSOD. So I did a memtest, no problem on that area.

Attachment 274329

BSOD happens only while playing DOTA 2.

My System SpecsSystem Spec
28 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Lol? Again?

Hey mate, it is all stop 0xF4. Can you supply the MSINFO32.nfo file?
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
28 Jun 2013   #3

Windows 10 Pro 64-Bit

Yeah, it just started yesterday. I thought it is just "one time" BSOD but it keeps coming. :)

Here you go buddy Attachment 274331
My System SpecsSystem Spec

28 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

I would suggest you to run some disc checks on your WD Blue 500 GB.
Also Uninstall MagicDisc.

Name MagicISO SCSI Host Controller
Manufacturer MagicISO, Inc.
Status OK
Driver c:\windows\system32\drivers\mcdbus.sys (, 249.56 KB (255,552 bytes), 6/28/2013 3:19 PM)

And an important point is ....
OS Name    Microsoft Windows 7 Ultimate
Version    6.1.7600 Build 7600
You know that the SP1 is necessary. But it might not be the direct cause of your BSODs.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
The Broadcom NetLink (TM) Gigabit Ethernet driver is old, too.
fffff880`03a56000 fffff880`03abd000   b57nd60a   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\b57nd60a.sys
    Image name: b57nd60a.sys
    Timestamp:        Tue Feb 15 09:28:31 2011 (4D59F9E7)
    CheckSum:         00072A2A
    ImageSize:        00067000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You need to update it from Ethernet NIC Driver Downloads | Broadcom

Let us know the results.

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8006af3b30, fffffa8006af3e10, fffff80002f86240}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8006af3b30, Terminating object
Arg3: fffffa8006af3e10, Process image file name
Arg4: fffff80002f86240, Explanatory message (ascii)

Debugging Details:

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa8006af3b30

IMAGE_NAME:  csrss.exe



FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_c0000005




fffff880`04aeb0e8 fffff800`03009142 : 00000000`000000f4 00000000`00000003 fffffa80`06af3b30 fffffa80`06af3e10 : nt!KeBugCheckEx
fffff880`04aeb0f0 fffff800`02fb5269 : ffffffff`ffffffff fffffa80`06e8d350 fffffa80`06af3b30 fffffa80`06af3b30 : nt!PspCatchCriticalBreak+0x92
fffff880`04aeb130 fffff800`02f39c74 : ffffffff`ffffffff 00000000`00000001 fffffa80`06af3b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17a06
fffff880`04aeb180 fffff800`02c7d153 : fffffa80`06af3b30 fffff800`c0000005 fffffa80`06e8d350 fffff880`04aebb78 : nt!NtTerminateProcess+0xf4
fffff880`04aeb200 fffff800`02c796f0 : fffff800`02cbdada fffff880`04aebb78 fffff880`04aeb8d0 fffff880`04aebc20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`04aeb398 fffff800`02cbdada : fffff880`04aebb78 fffff880`04aeb8d0 fffff880`04aebc20 00000000`00362280 : nt!KiServiceLinkage
fffff880`04aeb3a0 fffff800`02c7d542 : fffff880`04aebb78 00000000`000116e4 fffff880`04aebc20 00000000`00361d58 : nt! ?? ::FNODOBFM::`string'+0x4619d
fffff880`04aeba40 fffff800`02c7c0ba : 00000000`00000001 00000000`000116e4 00000000`77ba3401 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`04aebc20 00000000`77a859ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00361000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a859ad


FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe

Followup: MachineOwner
My System SpecsSystem Spec
28 Jun 2013   #5

Windows 10 Pro 64-Bit

Thanks for prompt reply buddy, will update you after doing all the test. :)
My System SpecsSystem Spec
29 Jun 2013   #6

Windows 10 Pro 64-Bit

After doing all steps, also disassembling and cleaning all the parts of the PC. I think the BSoD has gone and the pc is back in business.

Been up the whole night doing the steps, playing dota 2 the whole day just to make sure the pc is ok.

Thank you so much my friend Archie, you're my hero

Need to get some sleep now

I mark this thread solved

(Sorry if I forgot to post the screen shot of CrystalDiskInfo)
My System SpecsSystem Spec
29 Jun 2013   #7

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Really good news, my friend :)

We are our mutual heroes, isnt it

And, as everything is ok, the screenshot is not needed right now :)
My System SpecsSystem Spec
10 Oct 2014   #8

Windows 7 Home Premium K SP1 64 bit

Hello Arc,

I ran into your post while searching in google on how to fix BSOD. I have this problem while playing Dota 2 and I was wondering if you can help :)

My System SpecsSystem Spec
11 Oct 2014   #9

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hello Kevin. :)

Please start your own thread following the Blue Screen of Death (BSOD) Posting Instructions .... I will be happy to help you to search for a cure to the issue.
My System SpecsSystem Spec
Closed Thread

 BSOD while playing DOTA 2

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