Hello Sachi.
Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
- Right click on "my computer" icon and click "manage" on the context menu.
- It will open the "computer management" window.
- Select "Device Manager" in the left pane, It will list all the existing devices up.
- Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
- Select one Intel device item under it, right click, uninstall.
- Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
- Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Update the Intel HD Graphics Driver, either from our forum link,
http://www.sevenforums.com/graphic-...-graphics-driver-windows-7-a.html#post2166304, or You may get it from
Intel Download Center.
Moreover, you may run the
Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.
And, Disable USB Selective Suspensd too.
USB Selective Suspend - Turn On or Off
Some more info may be needed, so upload your MSINFO32.nfo file.
- Click on the start button
- Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
- File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
- Give the time for processing, it will save a .nfo file on your desktop.
- Zip it, and upload it following the instruction.
Let us know the results.
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BSOD ANALYSIS:
Code:
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa800a14b060, fffff800045c0748, fffffa80069dec10}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : usbhub.sys
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800a14b060, Physical Device Object of the stack
Arg3: fffff800045c0748, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80069dec10, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
DRIVER_OBJECT: fffffa8008a76060
IMAGE_NAME: usbhub.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c15
MODULE_NAME: usbhub
FAULTING_MODULE: fffff88008cb5000 usbhub
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
TAG_NOT_DEFINED_c000000f: FFFFF800045C0FB0
STACK_TEXT:
fffff800`045c06f8 fffff800`030eb8c2 : 00000000`0000009f 00000000`00000003 fffffa80`0a14b060 fffff800`045c0748 : nt!KeBugCheckEx
fffff800`045c0700 fffff800`0308684c : fffff800`045c0830 fffff800`045c0830 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`045c07a0 fffff800`030866e6 : fffff800`0321df70 00000000`00371193 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`045c0810 fffff800`030865ce : 00000083`15ad0ab5 fffff800`045c0e88 00000000`00371193 fffff800`031fa4e8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`045c0e60 fffff800`030863b7 : fffff800`031f6ec2 fffffa80`00371193 fffffa80`087e6a30 00000000`00000093 : nt!KiTimerExpiration+0x1be
fffff800`045c0f00 fffff800`0307ed05 : 00000000`00000000 fffffa80`0620bb50 00000000`00000000 fffff880`02e46588 : nt!KiRetireDpcList+0x277
fffff800`045c0fb0 fffff800`0307eb1c : fffffa80`061f3900 00000000`00000000 00000000`00000000 fffffa80`061f26c0 : nt!KyRetireDpcList+0x5
fffff880`037468d0 fffff800`030c6a1c : fffff880`012c51e8 00000000`00000000 fffffa80`061fefc8 fffff800`035f3ae7 : nt!KiDispatchInterruptContinue
fffff880`03746900 fffff800`03084bca : fffffa80`061bab50 fffffa80`061fef4a fffffa80`061bab00 00000000`00000000 : nt!KiDpcInterrupt+0xcc
fffff880`03746a90 fffff880`012adb23 : 00000000`00000000 00000000`00000001 fffff880`03746a00 00000000`00000018 : nt!KeReleaseSpinLock+0x2a
fffff880`03746ac0 00000000`00000000 : 00000000`00000001 fffff880`03746a00 00000000`00000018 fffffa80`061fefc8 : iaStor+0x21b23
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_POWER_DOWN_IMAGE_usbhub.sys
BUCKET_ID: X64_0x9F_3_POWER_DOWN_IMAGE_usbhub.sys
Followup: MachineOwner
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!!Thanks a lot.I have uninstalled intel rapid storage long back and I don't see it listed in uninstall.While trying to uninstall the IDE ATA/ATAPI controllers should i check "delete the driver software for this device " option?Pls suggest.Meanwhile I'll install the updated intel display driver and wifi adapter driver and willl do USB selective suspend disable.Attaching Screenshot of IDE ATA/ATAPI controllers and MSINFO.