BSOD frequently after installations,errorBCCode: 9f

[sachi89]

System hangs after installations like win7 update,tune up utilities,new hardwares(data cards) etc which requires windows restart.windows hangs and blue screen appears after several minutes.Pls help.
ATTACHING THE SF Diagnostic o/p files HERE...





the error i get after restart is


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8008AD9440
BCP3: FFFFF80000BA2748
BCP4: FFFFFA800B581C10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072912-22776-01.dmp
C:\Users\Sachu\AppData\Local\Temp\WER-65333-0.sysdata.xml

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[sachi89]

anyone to help????

 

[HonorGamer]

sorry about the wait, but please be patient as we are all volunteers.

--------------------------------------------
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WinFPdrv.sys    http://www.runscanner.net/file/WinFPdrv.sys.html
--------------------------------------------
---------------------END--------------------
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This shows that you have unknown drivers on your system. To be safe, do the following:

Do a full scan of your system using: Microsoft Security Essentials - Free Antivirus for Windows

Afterwards: Malwarebytes : Free anti-malware download

If nothing pops up for both of those,

try: http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

Start Menu\Programs\TuneUp Utilities 2012\

Please uninstall TuneUp because programs like these modify the registry and could cause problems later on.

Probably caused by : usbhub.sys

this is blaming your USB drivers, please make sure you have the latest.

Try this then post back results.

-Justin

 

[sachi89]

thanks HonorGamer!i did as u told.. couldn't find any malware/virus...and the drivers are up to date...still d prob persists

 

[HonorGamer]

Post up the latest crash files so we can analyze the problem better.

-Justin

 

[sachi89]

Post up the latest crash files so we can analyze the problem better.

-Justin

Here are the latest files...the sys still hangs after each new installation which requires a restart,n frequently with bsod.... hey i can,t upload em!!says server error!!!

 

[HonorGamer]

there are no dump files. Trying to analyze a BSOD without dump files is like taking a shot in the dark.

Go to: C:\ -> windows -> minidump. Should be files in there. Upload them please.

-Justin

 

[sachi89]

BUT That folder is empty!!!

 

[HonorGamer]

Make sure they are configured correctly: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

-Justin

 

[sachi89]

Make sure they are configured correctly: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

-Justin

i configured it..but now im not getting any blue screen...the system hangs frequently n everytym i have to restart it.stil the same thing happens.i tried restoring too......

 

[sachi89]

there are no dump files. Trying to analyze a BSOD without dump files is like taking a shot in the dark.

Go to: C:\ -> windows -> minidump. Should be files in there. Upload them please.

-Justin

finally i got them...pls take a look at the files attached....prob s worse now!!!thnx

 

[HonorGamer]

Its blaming a USB device for the problems. Follow this tutorial to turn it off for now. http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html

Post back results.

-Justin

 

[sachi89]

U guys rock!!!i'm lovin it 7F,thanx justin..i disable it n after 2 hours the sys works good without bsod.only prob is start up is too slow.i'll update the thread if i get a bsod ere....but how can i know which usb device causes the prob as im using more than 3 usb devices?

 

[HonorGamer]

Just disable the ones that don't matter, like a joystick, or external HDD or something. Then if another BSOD pops up, post it. If not then we know the problem.

-Justin

 

[sachi89]

i turned usb selective suspend off!!!now it seems no prob...but its for all the usb devices na?not for some particular usb device i hope.can i figure out the usb device which causes the prob somehow...sorry if i'm wrong...will this cause any issue(ie., keeping the selective suspend off)?

 

[HonorGamer]

What kind of devices do you plugged in?

-Justin

 

[sachi89]

usb modem,wireless usb mouse,external hdd and joystick...

 

[sachi89]

another prob...sys was crashed during mse update n after tat i tried restarting it,but it works fine until the welcome screen n its hang again...don knw wat to do...i cant even make upto the desktop....

 

[HonorGamer]

USB modem. Right there. Windows 7 does not like the use of USB modems at all. Unplug it, and try to connect to it using a regular ethernet cable if you can. Was if a BSOD? If so follow the instructions again, but do it into safe mode. Get into safe mode by pressing F8 on start up. Make sure you chose With Networking.

Also sorry for the late reply.

-Justin

 

[sachi89]

USB modem. Right there. Windows 7 does not like the use of USB modems at all. Unplug it, and try to connect to it using a regular ethernet cable if you can. Was if a BSOD? If so follow the instructions again, but do it into safe mode. Get into safe mode by pressing F8 on start up. Make sure you chose With Networking.

Also sorry for the late reply.

-Justin

i stopped using usb modem n unplugged it..but after tat too BSOD popped up....u can find the minidumps here......also i tried updating the drivers too....
BSOD analysis


==================================================
Dump File : 080312-26176-01.dmp
Crash Time : 8/3/2012 8:26:26 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000258
Parameter 3 : fffffa80`057ff660
Parameter 4 : fffff800`00ba2740
Caused By Driver : hal.dll
Caused By Address : hal.dll+7b7f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080312-26176-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 319,169
==================================================