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Windows 7: Blue screen of Death

23 Aug 2013   #1

Windows 7 x64 Home Premium
Blue screen of Death

Hello, a few minutes ago i got a random blue screen. I made a lot of research but i can't find a solution most probably cause i am a newbie If anyone could help me out i would be so grateful, thanks in advance :)

My System SpecsSystem Spec
23 Aug 2013   #3

Windows 7 x64 Home Premium

Here is my results.
My System SpecsSystem Spec

25 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Hi HugMePl0x, welcome to 7F! :)

Please keep all correspondence about your BSOD in this thread, do not post in different forums as it will only create confusion.

I have added a link to your query in the Sound and Audio (S&A) Forum to point anyone looking there back to here. At some point one of the Admins or Mods may merge both of your posts to here. Link from the S&A thread.


Your .dbg points to a 0x116 bugcheck

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80079174e0, fffff88004babe30, 0, d}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13be30 )

Followup: MachineOwner

3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa80079174e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88004babe30, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:

fffff880`04babe30 4055            push    rbp






fffff880`021909c8 fffff880`05914000 : 00000000`00000116 fffffa80`079174e0 fffff880`04babe30 00000000`00000000 : nt!KeBugCheckEx
fffff880`021909d0 fffff880`05913d87 : fffff880`04babe30  fffffa80`079174e0 fffffa80`06abd7c0 fffffa80`068ab410 :  dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02190a10 fffff880`059baf07 : fffffa80`079174e0  00000000`00000000 fffffa80`06abd7c0 fffffa80`068ab410 :  dxgkrnl!TdrIsRecoveryRequired+0x21f
fffff880`02190a40 fffff880`059e4b75 : 00000000`ffffffff  00000000`000704d8 00000000`00000000 00000000`00000002 :  dxgmms1!VidSchiReportHwHang+0x40b
fffff880`02190b20 fffff880`059e32bb : 00000000`00000102  00000000`00000000 00000000`000704d8 00000000`00000000 :  dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`02190b50 fffff880`059b62c6 : ffffffff`ff676980  fffffa80`068ab410 00000000`00000000 00000000`00000000 :  dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`02190bf0 fffff880`059e2e7a : 00000000`00000000  fffffa80`06abd7c0 00000000`00000080 fffffa80`068ab410 :  dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`02190d00 fffff800`03b1ffee : 00000000`fffffc32  fffffa80`06792060 fffffa80`039d69e0 fffffa80`06792060 :  dxgmms1!VidSchiWorkerThread+0xba
fffff880`02190d40 fffff800`038765e6 : fffff800`039fae80  fffffa80`06792060 fffff800`03a08cc0 00000000`00000000 :  nt!PspSystemThreadStartup+0x5a
fffff880`02190d80 00000000`00000000 : 00000000`00000000  00000000`00000000 00000000`00000000 00000000`00000000 :  nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`04babe30 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+13be30

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys


FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
This error code is explained here:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling." - H2SO4

Source: BSOD Index #0x00000116
I appreciate the fact that you listed your system specs that SandeepP asked for in your S&A thread, but can you supply more information as to the maker and model of your Turbo X machine.

In the meantime here are some things you can try:
  • How long have you owned this machine, is it kept in a dusty area, when was the last time you blowed it out, never?
  • Are you keeping the machine as cool as possible?
  • Have you tried to restart your machine and try the speakers and headset?
  • Have you tried to restart your machine in safe mode and select "Last Known Good Configuration"? Option One, arrow keys to "Last Known Good Configuration" touch enter or return, let the OS restart and then check the speakers and headset?
  • What do you have as far as restore points? You can try a System Restore.
My System SpecsSystem Spec

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