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BSOD playing DOTA 2 several errors
Been having bsod for the last week, on multiple occasion but more so when playing DOTA 2 and when restarting comp.
Been having bsod for the last week, on multiple occasion but more so when playing DOTA 2 and when restarting comp.
Hopefully I did it rightCode:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-T7KBY-9FQB6-V9R8H Windows Product Key Hash: N/z/FGEFTZfX9pbGf3aabGCExBc= Windows Product ID: 00359-OEM-8992687-00191 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {6878249A-A883-4A61-93D3-325E3B4F227D}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130801-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{6878249A-A883-4A61-93D3-325E3B4F227D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V9R8H</PKey><PID>00359-OEM-8992687-00191</PID><PIDType>2</PIDType><SID>S-1-5-21-693020012-2351770980-2427065574</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>Aurora</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="5"/><Date>20091028000000.000000+000</Date></BIOS><HWID>2CFA3E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00178-926-800191-02-1033-7600.0000-2532013 Installation ID: 001701806434466862635025554571100392865176040691760822 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: V9R8H License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 9/12/2013 8:40:19 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 9:10:2013 20:31 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAonYoinrkqn+QpTgdfukkXbpZAsvqgg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALWARE ALIENWRE FACP ALWARE ALIENWRE HPET ALWARE MI09 MCFG ALWARE MI09 SLIC ALWARE ALIENWRE OEMB ALWARE ALIENWRE SSDT DpgPmm CpuPm ASPT ALWARE PerfTune WDTT ALWARE OEMWDTT
Xyrus
Looks fine :) thank you.
Your Msinfo is corrupted. Please re-upload it.
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post. Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
here is the files you wanted hopefully I did this right as well. thanks in advance.
Xyrus
------------------------Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PFN_LIST_CORRUPT (4e) Typically caused by drivers passing bad memory descriptor lists (ie: calling MmUnlockPages twice with the same list, etc). If a kernel debugger is available get the stack trace. Arguments: Arg1: 000000000000008d, Arg2: 000000000017a69b Arg3: 0000000000510020 Arg4: fffff68000027123 Debugging Details: ------------------ TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2 BUGCHECK_STR: 0x4E_8d CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff80002ec0e9d to fffff80002e7a880 STACK_TEXT: fffff880`009a9c08 fffff800`02ec0e9d : 00000000`0000004e 00000000`0000008d 00000000`0017a69b 00000000`00510020 : nt!KeBugCheckEx fffff880`009a9c10 fffff800`0311947a : fffffa80`05507b60 00000000`00000080 fffffa80`05507040 fffff800`02e58d99 : nt!MmZeroPageThread+0x90c fffff880`009a9d40 fffff800`02e58da6 : fffff800`02ff4e80 fffffa80`05507b60 fffff800`03002c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`009a9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!MmZeroPageThread+90c fffff800`02ec0e9d cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!MmZeroPageThread+90c FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 5147dc36 IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: X64_0x4E_8d_nt!MmZeroPageThread+90c BUCKET_ID: X64_0x4E_8d_nt!MmZeroPageThread+90c Followup: MachineOwner ---------
Test and Diagnose RAM Issues with Memtest86+:
Tip
- Pay close attention to Part 3 of the tutorial "If you have errors"
- Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
ran the tests for 4 passes and no errors were found.
Xyrus
had to stop it due to my nephew messing with the comp and accidently stopping the tests. is that fine or do I have to do 3 more passes of the ram tests?
I didn't bsod I used the usb boot memtest. my nephew just pressed esc button so it canceled the test. Ill redo the test again when I go to sleep. so how long should I do it for more than 7 passes? BTW I reinstalled windows 7 and updated it prior to doing the memtest. played dota 2 and went smoothly with no bsod. however I am curious as to what was the cause of the bsod before.
Xyrus