BSOD while browsing online only

Malacai · 22 Aug 2013

Hello,

Just recently i've been getting a BSOD a few minutes after opening web pages and browsing online.

This only seems to happen i'm online browsing as can play games for hours at a time uninterupted.

it'll take a few minutes to happen with 1st my mouse slowly stuttering to a stop over a few seconds...

Then about after a minute of my desktop being frozen, it'll jump to BSOD saying...

"A clock interrupt was not received on the secondary processor".

I've run my "system mechanic" deep scan and loaded optimized defaults in bios...

Error still happens but not always, hence thankfully being able to do this post.

any assistance / guidance greatly appreciated!!!

Arc · 22 Aug 2013

Hello Malacai.

Before we suggest anything more, scan the system for possible virus infection with the following programs. You need to do it.

Let us know the results. We will go for the further steps after getting those results.

Malacai · 30 Sep 2013

Hi, i ran defender offline from a usb and the tdsskiller with all options checked and neither showed any issues. Please advise what the next step i can take is?

Many thanks

Arc · 01 Oct 2013

As the next attempt, go for Driver Verifier.

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.