BSOD random occurrence , error 0xF4 (0x3, 0xFFFFFA800AAE1B30) Randomly

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  1. Posts : 11
    windows 7 64 bit
       #1

    BSOD random occurrence , error 0xF4 (0x3, 0xFFFFFA800AAE1B30) Randomly


    Hi guys,
    so i've just build my first computer (not literary build one but I hand picked the component myself). The component seems intact and during BIOS check everything working just fine. After finishing with Windows 7 installation I start using this computer for work (mainly using excel, chrome, word, pretty basic stuff) however somehow BSOD occurred randomly, I couldn't find the pattern, sometimes it happens after I afk, sometimes it happened when I was browsing, and others when I was working with Excel or opening documents.
    Pretty clueless on this one as I am quite a noob

    just for additional information , I list my computer specification bellow:

    Processor: GenuineIntel Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz Intel586, level: 6
    Motherboard: H87M-D3H, Gigabyte Technology Co., Ltd.
    HDD: Western Digital Blue 1TB
    PSU: Thermaltake smart SE530W
    DVD RW: int liteon
    Memory: Apacer 4gb DDR3 (2pcs)
    OS: Windows 7 Home Basic x64

    I also attached the SF as instructed
    Hopefully I can get solutions for this problem as I have done lots of research and am still clueless ,
    I do hope this is not hardware issues since i've spent quite a fortune into building this computer
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Welcome to SF :) .

    Both bugchecks are 0xF4, which is usually related to storage.
    Considering how young the system is at this point I believe it's a software issue,
    I would like to have a look at the virtual memory usage but I am unable to using a minidump.

    Please upload the Kernel dump located at the Windows directory.
    The Kernel dump file is large (a few hundred Megabytes in size) so you will not be able to attach
    it to your next post, please use dropbox / skydrive to link to the file.

    Code:
    C:\Windows\MEMORY.dmp
    Code:
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800aae1b30, Terminating object
    Arg3: fffffa800aae1e10, Process image file name
    Arg4: fffff800037dcdb0, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    PROCESS_OBJECT: fffffa800aae1b30
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xF4
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    00000000`00000000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 11
    windows 7 64 bit
    Thread Starter
       #3

    Hi, thx for the response :)
    just got another bsod right after installing the dropbox though...
    anyway, here is the MEMORY.dmp link https://www.dropbox.com/s/m99yi2bw71immbl/MEMORY.DMP
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    Thanks for the link :).
    Hmm, there is a chance of it not being the same bug check code..
    The link is still uploading so I can't download it at this time.

    In the mean time please post a new instance of the SFDT.
      My Computer


  5. Posts : 11
    windows 7 64 bit
    Thread Starter
       #5

    I think the problem just get worse, getting 4 BSOD in a row just within this 2 hours. Just now the system freeze, closing all the opening window and when i try to open chrome browser it stated something like "cant't find the program, it might have moved, uninstalled , or deleted" shortly after all the icons on my desktop disappeared and 1 minute after it goes blackout but I can still move mouse pointer, shortly after it perform auto restart.

    here is the latest SF
      My Computer


  6. Posts : 11
    windows 7 64 bit
    Thread Starter
       #6

    I use my laptop now... Suddenly another bsod during idle time, this time its different though, it stated as this:
    "STOP: c0000135 the program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem."
    So this is it? does this means it finally dies?
      My Computer


  7. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #7

    I think your drive is a defect...
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    Hi unfortunately what I was looking for in the kernel dump wasn't present .

    Code:
    fffffa8006f4a000: Unable to get pool descriptor, paged pool usage may be wrong
        PagedPool Usage:           0 (         0 Kb)
    Given that you are having continuous issues with the same bug check, including the latest
    batch of dump files, I think it's time to test the the HDD just to get a feeling of it's health before
    we go any further.

       Warning
    The Following Method Should NOT Be Performed On An SSD!


    Testing the HDD:


    1. Perform a Disk Check | Disk Check- Scroll down to OPTION TWO of the tutorial and use the /R switch in the CHKDSK command | chkdsk C: /R.
    2. Then Post the Disk Check results following | This Tutorial.
    3. Once back in Windows, download Crystal Disk Info and post a screenshot (multiple shots if you have more than one drive).
    4. Download SeaTools for DOS if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
    5. If SeaTools for DOS is unable to recognize your HDD:
    6. Visit HDDdiag and follow the instructions | Or follow the instructions below.

    If SeaTools For DOS does not recognize the drive;
    Boot into the BIOS using the *Fx key.
    Look for an entry called SATA Mode (or something similar), it should be set to IDE / AHCI.
    It's probably set to AHCI which is why SeaTools doesn't recognize them in the DOS environment.
    Set it to IDE then save and exit usually by pressing the F10 key.
    Now boot into SeaTools and it should detect the drives.
    Start the Long Test and let it run.
    Upon completion don't try to boot into Windows as it will only result in a BSOD, go back into the BIOS
    and change the SATA setting back to what it was in the first place.





    Arc said:
    Re-seat the sata and power.

    Let us know the results.
      My Computer


  9. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #9

    Y not seatools for Windows ?!?!
      My Computer


  10. Posts : 11
    windows 7 64 bit
    Thread Starter
       #10

    FYI, Yesterday I tried using memtest86+ and run for 7 pass, result in no error found, so i guess... the problem shouldn't be on the RAM right?
    just now I perform a disk check and attached the file.
    I notice however that there are a lot of WMI and CAPI2 error found in eventviewer (picture attached) do you think this got something to do with my problem?
    I have done step 1 up to 3, but now stumbled upon step 4, as I have to first download the .iso file for my windows (64 home premium)
    So guess in the meantime, I put all the file here...
      My Computer


 
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