Bsod 000000a irq

helperd · 19 Nov 2013

Just started happening more frequently the past couple weeks. System is about 6 months old. I'm assuming it has to do with a device driver, but don't recall any significant changes during that time frame.
Today I just went through the device manager to verify nothing showed as an error, then ran windows updates to update the logitech software. Finally ran lenovo update to update the network drivers.

I've attached the dump/logs

koolkat77 · 19 Nov 2013

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It seems that Kaspersky is contributing to your crashes. Please remove it for the time being and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

Note

Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination

Update this driver:
e1c62x64.sys Tue Dec 21 15:30:56 2010 (4D1073D0)
Intel(R) 82579V Gigabit Network Connection driver
Driver Reference Table - e1c62x64.sys

To perform a clean install of a driver, follow this tutorial:
- How to Clean Left Over Driver Files with Driver Sweeper

Virus Check:
- Make scans with these tools below:
  - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
  - Online Virus Scanner Eset
Application conflict:
- Reduce the start-up items. This will help avoid software conflicts:
  - Remove Startup Programs in Windows 7
  - Clean Startup in Windows 7

System File Checker
- The SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.
  - Link to full tutorial: SFC /SCANNOW Command - System File Checker
Run Disk Check in Windows 7
- Run this on your Hard Drive(s). This will show you how to run Check Disk or chkdsk in Windows 7 to check a selected hard disk for file system errors and bad sectors on it. With both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log
  - Link to full tutorial: Disk Check

Use Crystal Disk Info to upload a screenshot of your Hard Drives (s).
- Then test your Hard Drives (s) running a Hard Drive Diag.

Test and Diagnose RAM issues with MEMTEST86+
- Pay close attention to Part 3 of the tutorial "If you have errors". Take the test for at least 7-10 passes. It may take up to 22 passes to find problems.
  - Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. RAM - Test with Memtest86+

Bugcheck Summary:

Code:

Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Nov 19 23:25:10.551 2013 (UTC + 6:00)
System Uptime: 0 days 2:25:28.678
BugCheck A, {8, 2, 0, fffff8000301676c}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23ed7 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Nov 19 20:58:40.729 2013 (UTC + 6:00)
System Uptime: 0 days 18:32:23.334
BugCheck A, {0, 2, 1, fffff8000306db42}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23ed7 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Nov 19 02:24:48.376 2013 (UTC + 6:00)
System Uptime: 0 days 1:00:19.714
BugCheck D1, {68, 2, 1, fffff88005a95f60}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23f60 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Nov 19 01:23:28.849 2013 (UTC + 6:00)
System Uptime: 0 days 0:12:47.589
BugCheck D1, {68, 2, 1, fffff88004695f60}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23f60 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Tue Nov 19 01:09:39.510 2013 (UTC + 6:00)
System Uptime: 2 days 23:16:34.285
BugCheck D1, {90, 2, 1, fffff8800475bfd3}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23fd3 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Nov 16 01:51:59.430 2013 (UTC + 6:00)
System Uptime: 0 days 0:29:48.888
BugCheck D1, {68, 2, 1, fffff88003160f60}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23f60 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Nov 16 00:32:20.382 2013 (UTC + 6:00)
System Uptime: 1 days 20:30:58.586
BugCheck D1, {90, 2, 1, fffff88005a2ffd3}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23fd3 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  SearchIndexer.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Wed Nov 13 21:04:34.767 2013 (UTC + 6:00)
System Uptime: 0 days 0:01:39.704
BugCheck D1, {68, 2, 1, fffff88005223f60}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23f60 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  Skype.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Wed Nov 13 21:02:10.944 2013 (UTC + 6:00)
System Uptime: 0 days 0:05:18.674
BugCheck A, {8, 2, 0, fffff800035ee76c}
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
Probably caused by : e1c62x64.sys ( e1c62x64+23ed7 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``