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BSOD playing games or otherwise, error 0x00000116
Since this thread is hanging on both the BDoS relevance and hardware/software/graphics cards sections I have been trying to decide where I should post it. I've eventually decided to post it in the BDoS section. If users or staff should find this topic inappropriate in this location I'd have it corrected immediately.
I have been getting blue screens related to my video card for quite a while now both when playing a game or simply sitting idle. There are certain things that trigger a bluescreen or a driver failure (i.e. opening MP4 files, starting applications that use DX or OpenGL such as games ect.)
My graphics card is an AMD Radeon HD 5670 with 1024 MB GDDR5 memory. By default my core clock is running a maximum of 775 MHz and my memory clock is running a maximum 1010MHz. I've experienced more system stability and have actually been able to run The Elder Scrolls V: Skyrim smoothly by declocking both clocks down by a 100 MHz (675MHz / 910Mhz) for multiple hours but am still experiencing issues and occasional blue screens from session to session (some sessions seem more stable than others). The power supply to the processor is set by default to a minimum of 800 MHz and a maximum of 2800 MHz.
My graphics card drivers are run by Catalyst Control Center 13.12 of which the driver packet version is registered as 13.251-131206a-166389C-ATI. My Direct3D versions is 9.14.10.01001 and my OpenGL version is 6.14.10.12618.
So far digging across various forums and websites I have discovered that a large group of people using the (MSI/AMD/ATI) Radeon (HD) 4xxx and 5xxx series in their systems have been experiencing major driver malfunction following the last updates. Despite the seemingly large group of people having a similar or set of problems I'm having difficulty finding specific issues relating to the AMD Radeon HD 5670 though most Radeon cards share the same drivers or driver packets.
So far I've done/tried the following things:
- I've ruled out that it is a hardware issue as running the card on another computer has yielded no problems whatsoever.
- I've also tried running a different graphics card in my system and the same problems persisted.
- I've also ruled out heating being a possible cause as the graphics card remains within normal heat parameters, even while running demanding applications.
- I've completely cleaned out the heatsink and applied new thermal paste.
- I've been running my current system configuration for quite a while so I wouldn't consider bad system alchemy to be the cause. I've also been unable to find any conflicts.
- All my system memory cards have yielded no anomaly's.
- Completely reinstalled Windows 7 on a new seagate harddrive and the same issues persisted running the same drivers (there are no alternative drivers)
- I've tested and ran a variation of under/overclock profiles and settings, some variations providing more stability than others but the problems still persisted. Though given less frequently with certain settings
- I've also done a clean install of the driver's software. I rolled back as far as v10 series but that seemed to have cause more stability issues.
- I've been unable to determine if voltage fluctuations or sensor anomaly's have a possible roll on the problem.
I'm hoping this thread will yield new insight for me and others that could have the same issue or further assistance from people with more knowledge and/or experience on the matter. I've attached a picture of the actual bluescreen, though it is of poor quality. I've also included the requested information in the zip folder.